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Ruby, try pressing and holding on button or you will have to reset.
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either the charger or the charger cable is bad. battery ran all the way down, and now you cannot turn it on. needs to be charged with a working charger/cable
Try turning it off and restarting...if you can't get it to shut down, either take out the battery or let the power run down. When you are ready to restart the tablet, push the UP volume button and the POWER button at the same time until it comes on. This should refresh your tablet
Hold power button down 30 seconds or more; it should eventually switch off (of course the battery will probably have run down by now anyway, so that'll turn it off OK). Recharge battery for at least 12 hours before restarting.
I know it sounds oversimplified, but this could just be a weak battery. Try switching off the tablet and plugging it into the charger for at least 12 hours before trying to restart it. Holding the power button down for 10-15 seconds when you do restart it could also help.
This tablet does t reset with the power button unlike other Android devices. When you hold down the on/off switch, it only drains the battery. If you see the color indicator still charging, allow a full charge.Then, only stay put and pulse the button for a moment quick and let it rest few seconds to try again and again. Only when u see a light coming out of the screen, and I recommend you do this with the power cord on, you hold the power switch down until the rebooting is iniciated. Let go til it is finish and see where the problem is. More likely, like mine, the Settings stop working and needs tune up for the CPU. Never leave an application running when closing your system. With or without internet connection.
If you can't get it shut down, then try leaving it on but unplugged until the battery is completely dead. Hopefully when it is plugged back in and charged for a few minutes it should restart normally. If this doesn't work, then you should contact Blackberry Tech Support for your area, they are usually quite good to deal with, but I suggest contacting them by phone as email can be cumbersome and take several days to make progress. Their phone number for your country should be on the website. Obviously your playbook is still under warranty as it wasn't released more than a year ago.
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