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Black Screen on Startup.

When i turn on computer (Desktop), you know where you put password in for users. well my acer doesnt go there any more it just show a black screen with the mouse cursor on it. it will boot up and load up but when it comes to the screen where you put password in it wont show it instead a black screen with the mouse cursor. I can move the cursor, and i tried to do everything control, alt, delete. i tried the esc button i even let the computer sit over night unplugged to see if it was to hot but nothing could you help me out, i even tried all the safe modes. It worked perfect the other night, but when i got the Interned installed it stated this problem. could you please help me. thanks so much.

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  • 11 Answers

Did you try " Last known good configuration at start up. If after boot you press the F8 key where you said you went into safe mode, did you try to load the good known config. It sounds like you have a corrupted registry.

Posted on Jul 14, 2009

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When i put in password for user account it wouldn't accept it. So i changed password. My screen is black but shows the start button and recycling bin. What do i need to do to get everything back?


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You could try pressing "F8" during the boot procedure. This should bring up a list of boot options, one of which should be something like "Use last settings that are known to have worked" or something to that effect and see if this alters your computer back to the settings you had before. It should.
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Which Password? Bios Password?Hard Drive Password? Windows Welcome Screen User Logon Password?

Which Operating System? Windows XP? Windows Vista?Windows 7?OK,if you are running Windows 7, Microsoft tightened security on it so you've gotto have a password reset disk which 99% of the people who own laptops withwindows 7 fail to do. It should be one of the first things you do whenyou buy the laptop. Otherwise, you're faced with reinstalling theOperating System or possibly doing a System Recovery.

If you're on Windows XP or Vista try this:

Turn off the computer, then hit the power button to turn it back on andimmediately start hitting the F8 key repeatedly until you see the Safe Modeoption. Select SAFE MODE and let the computer boot up. When it getsto the User Login screen it will show the Administrator userid and the useridfor which you forgot the password. Sign in as the Administrator(hopefully you didn't put a password on it and forgot it too). Once thedesktop appears it will look different, the screen will be darker and the iconsbigger, but this is normal for safe mode.

Click Start/Control Panel/User Accounts
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Which Password? Bios Password?Hard Drive Password? Windows Welcome Screen User Logon Password?

Which Operating System? Windows XP? Windows Vista?Windows 7?OK,if you are running Windows 7, Microsoft tightened security on it so you've gotto have a password reset disk which 99% of the people who own laptops withwindows 7 fail to do. It should be one of the first things you do whenyou buy the laptop. Otherwise, you're faced with reinstalling theOperating System or possibly doing a System Recovery.

If you're on Windows XP or Vista try this:

Turn off the computer, then hit the power button to turn it back on andimmediately start hitting the F8 key repeatedly until you see the Safe Modeoption. Select SAFE MODE and let the computer boot up. When it getsto the User Login screen it will show the Administrator userid and the useridfor which you forgot the password. Sign in as the Administrator(hopefully you didn't put a password on it and forgot it too). Once thedesktop appears it will look different, the screen will be darker and the iconsbigger, but this is normal for safe mode.

Click Start/Control Panel/User Accounts
When the User Accounts screen opens, click on the userid for which you forgotthe password. Select the option to REMOVE PASSWORD.

Reboot your machine.

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Which Password? Bios Password?Hard Drive Password? Windows Welcome Screen User Logon Password?

Which Operating System? Windows XP? Windows Vista?Windows 7?OK,if you are running Windows 7, Microsoft tightened security on it so you've gotto have a password reset disk which 99% of the people who own laptops withwindows 7 fail to do. It should be one of the first things you do whenyou buy the laptop. Otherwise, you're faced with reinstalling theOperating System or possibly doing a System Recovery.

If you're on Windows XP or Vista try this:

Turn off the computer, then hit the power button to turn it back on andimmediately start hitting the F8 key repeatedly until you see the Safe Modeoption. Select SAFE MODE and let the computer boot up. When it getsto the User Login screen it will show the Administrator userid and the useridfor which you forgot the password. Sign in as the Administrator(hopefully you didn't put a password on it and forgot it too). Once thedesktop appears it will look different, the screen will be darker and the iconsbigger, but this is normal for safe mode.

Click Start/Control Panel/User Accounts
When the User Accounts screen opens, click on the userid for which you forgotthe password. Select the option to REMOVE PASSWORD.

Reboot your machine.

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Which Password? Bios Password? Hard Drive Password? Windows Welcome Screen Logon Password?

Which Operating System? Windows XP? Windows Vista? Windows 7?

OK, if you are running Windows 7, Microsoft tightenedsecurity on it so you've got to have a password reset disk which 99% of thepeople who own laptops with windows 7 fail to do. It should be one of thefirst things you do when you buy the laptop. Otherwise, you're faced withreinstalling the Operating System or possibly doing a System Recovery.

If you're on Windows XP or Vista try this:

Turn off the computer, then hit the power button to turn it back on andimmediately start hitting the F8 key repeatedly until you see the Safe Modeoption. Select SAFE MODE and let the computer boot up. When it getsto the User Login screen it will show the Administrator userid and the useridfor which you forgot the password. Sign in as the Administrator (hopefullyyou didn't put a password on it and forgot it too). Once the desktopappears it will look different, the screen will be darker and the icons bigger,but this is normal for safe mode.

Click Start/Control Panel/User Accounts
When the User Accounts screen opens, click on the userid for which you forgotthe password. Select the option to REMOVE PASSWORD.

Reboot your machine.

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Let's assume if you are not smart enough to remember your password that you surely are not smart enough to put a password on the Bios or Hard Drive. :) Sorry.

OK, if you are running Windows 7, Microsoft tightened security on it so you've got to have a password reset disk which 99% of the people who own laptops with windows 7 fail to do. It should be one of the first things you do when you buy the laptop. Otherwise, you're faced with reinstalling the Operating System or possibly doing a System Recovery.

If you're on Windows 7 or Vista try this:

Turn off the computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see the Safe Mode option. Select SAFE MODE and let the computer boot up. When it gets to the User Login screen it will show the Administrator userid and the userid for which you forgot the password. Sign in as the Administrator (hopefully you didn't put a password on it and forgot it too). Once the desktop appears it will look different, the screen will be darker and the icons bigger, but this is normal for safe mode.

Click Start/Control Panel/User Accounts
When the User Accounts screen opens, click on the userid for which you forgot the password. Select the option to REMOVE PASSWORD.

Reboot your machine.

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