Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune front load washer with touch controls Stopped working after wash cycle Cannot set hot / cold levels or spin speed Door locks but does not start and water will not drian

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Maytag Neptune front load will turn on then off in 3 seconds....

hi there,

please supply the full model # on your washer.

Posted on Sep 15, 2008

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SOURCE: Front load washer shakes violently during spin cycle

I had this problem as well. I called dealer and Maytag. They made an appointment and stood me up several times.
I finally went to place that sells refrigeration equipment and bought an anti-vibration pad. It's a 12" square waffle pad used under large equipment to prevent them from vibrating loose on connected piping. I cut it into 4 pieces and put one under each corner of the dryer. Problem solved, in fact it worked so well that I stacked dryer over washer, placed pads between units and have not had a problem since. I also gained a lot of space in my laundry room as well.

Posted on Mar 24, 2009

  • 220 Answers

SOURCE: My maytag neptune front load washer displayed ND

Not draining,throw rugs tend to clog this unit as do bobby pins and under wires I'm giving you a link to the repair manual it covers the 3000 through 5500 it will help you get the door open and the clothes out so you can start bailing...


http://www.servicematters.com/maytag_library/docs/16010061.pdf

Posted on Sep 13, 2009

milten1
  • 1304 Answers

SOURCE: Maytag Neptune Front Load Washer Model MAH4000AWW low last spin

two problems here,
your shaft seal is running on its last leg
the sound is unmistakeable and always described the same...
the water issue, you probably have a trickle leak through the cold water valve
the mixing valve is quite an easy repair, but I would have to say with all honesty, it probably time for a new machine
the hub seal is a tub replacment call
2 hrs of labor if hes good
and the tub runs around 500.00 dollars
sory for the bad news

Posted on Oct 10, 2009

wpcustomer
  • 408 Answers

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    SOURCE: My Maytag Neptune front load washer continues to fill with water.

    For troubleshooting assistance please click on the following link

    http://maytag.custhelp.com/app/answers/detail/a_id/2027/kw/continues%20to%20fill/p/293/r_id/108284

    Posted on Jul 17, 2010

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    1 Answer

    Wash cycle are running to long


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    Jan 11, 2016 | Maytag Neptune MAH5500B Front Load Washer

    Tip

    Maytag Neptune Front Load Washers No Spin Problem


    A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

    The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

    Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

    The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

    on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

    1 Answer

    Eratic, sometimes door lock doesnt activate, when it does wahser starts but stop mid cycle and wont continue. Replaced door switch and pump


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    1 Answer

    Maytag Neptune Washer, Model: MAH5500


    The problem is with your door lock set.You may need to
    replace it.If your lock is faulty the washer wont begin its
    cycle.

    Apr 08, 2010 | Maytag Neptune MAH5500B Front Load Washer

    2 Answers

    Maytag Neptune Front Load Washer Model MAH4000AWW low last spin


    two problems here,
    your shaft seal is running on its last leg
    the sound is unmistakeable and always described the same...
    the water issue, you probably have a trickle leak through the cold water valve
    the mixing valve is quite an easy repair, but I would have to say with all honesty, it probably time for a new machine
    the hub seal is a tub replacment call
    2 hrs of labor if hes good
    and the tub runs around 500.00 dollars
    sory for the bad news

    Oct 10, 2009 | Maytag Neptune MAH5500B Front Load Washer

    1 Answer

    Front Load Maytag Neptune won't spin.


    check the board
    is the resister thats burning r-11
    if it is you need to change the wax motor lock as well
    its the door lock found where the door latch goes in
    ive included the part number 22002119
    they should have told you

    Oct 03, 2009 | Maytag Neptune MAH5500B Front Load Washer

    1 Answer

    Maytag washer


    check to make sure the door is locking when it should. If the door isn't locking or sensing that its locked the washer will not go into high speed spin.

    Mar 31, 2009 | Maytag Neptune MLG2000A Front Load Stacked...

    1 Answer

    Front load washer doesn't spin


    My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?

    Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).

    Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.

    Then close the washer door and firmly press the START/STOP button. In a few moments, after the door locks, the washer should begin to spin. (For your safety, the washer will not tumble or spin unless the door is closed and locked.)

    If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.

    Sep 02, 2008 | Maytag Neptune MAH5500B Front Load Washer

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