Question about Microsoft Xbox 360 Console

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My xbox 360 wont play discs - keeps repeating open tray, I can play demos and xbox live but not discs or movies, any tips?? Thanks!

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I just found a post on this and it worked for me. My warranty is past. So I took matters in my own hands. I took it apart which was fairly simple cleaned the lens and surrounding areas but it didn't work. But this is what I found out its not reading the disk because the disk isn't spinning. With the box apart and drive open I put it back in the system and turned on the power I noticed the drive would spin slowly I then while the disk was trying to load I spun the disk by hand to help it along and wala it started spinning I powered down put it back together and as of 10:45 2night my gaming nightmare is over. I hope this was helpful. Good luck all!!

Posted on Jul 21, 2009

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I believe you can use a DVD cleaner without voiding your warrenty. If you have a warrenty then call Xbox tech support to get it fixed. And if you don't buy an extended warrenty for $50 and then call them and tell them you need your Xbox fixed

steps to be followed.

  1. step 1 Purchase a DVD lens cleaning disc.
  2. Step 2 Turn on your television and Xbox just like you normally would to play a video game.
  3. Step 3 Open your Xbox's disc drive, placing the lens cleaning disc in the drive face-up. A lens cleaning disc works by sweeping small brushes over the laser lens surface. These brushes are located on the bottom of the disc; be careful not to touch the brushes---the microfiber brushes are delicate and can become damaged easily.
  4. Step 4 Close the Xbox and let the machine power up; make sure your television's volume is turned on. Your Xbox should automatically take you to the system's standard CD player menu. If this does not happen, select the menu manually using your Xbox controller.
  5. Step 5 Begin playing the first track of the cleaning disc. Listen carefully, because audio directions will play indicating the steps necessary for properly using your cleaning disc. Each brand of lens cleaning disc will have different steps, but they are typically very simple, involving tasks like skipping ahead to different tracks or briefly putting the CD in fast forward mode. If you cannot hear the audio directions, consult the written instructions packaged with the disc.
  6. Step 6 Remove the cleaning CD after you've followed the audio directions---a typical cleaning cycle only takes a few minutes, and the audio directions will tell you when cleaning is complete.
  7. Step 7 Carefully place the lens cleaning disc back in its case, avoiding damaging the brushes on the bottom. Lens cleaners can be used multiple times, so plan on using the cleaning disc regularly to help avoid future problems with your Xbox console
rate me!!!

Posted on Jul 14, 2009

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I just bairly bought the new 360 slim yesterday... took it home played a few games, then left the house. came back at night time tryed to play my games but nothing would happen. it kept just saying open tray like their wasnt any game in it. so luckly i still had the box and every thing that came with it so i just took it back this morning and got my money back.... this is my 4th xbox 360 since they all started comming out. i love them but i hate them more than anything right now. the new 360 is a dissapointment to me seeing that happen already. i shouldent have to baby something i just paid 300 dollers for.... bull shi

Posted on Aug 13, 2010

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Hi I used the lens cleaner on my Xbox and now its not even reading ONE game!! -.- HELP!

Posted on Sep 01, 2009

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Check ya discs first then if no scratches go to xbox live and get the lastest updates for ya 360.

Posted on Jul 21, 2009

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Posted on Jan 02, 2017

justin217
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SOURCE: My xbox 360 wont play discs - keeps repeating open tray.

Call microsoft at 1-800-4-MYXBOX

Posted on Jul 15, 2009

  • 51 Answers

SOURCE: XBox 360 won't play discs. It just says open tray.

Your DVD drive's laser is malfunctioning.

You have a few options:

1) Decrease the resistance on the laser to increase power, and it may be able to read the discs again. A guide for that can be found here.

2) If that doesn't work, or you do not wish to do that, you can replace the laser head all together. Replacements can be found on eBay. You can follow this guide to replace the laser head.

3) You can replace the DVD drive completely, but it will require taking the original drive's firmware and putting it on the replacement one. The guide for that can be found here.

Posted on Dec 14, 2009

  • 5 Answers

SOURCE: xbox 360 tray will work

Ok 90% of the time your console gives you the open tray icon when it tries spinning clean disks is because the laser has gotten to weak to read them. Your options are buy a new dvd drive or pot tweaking the laser which is relatively easy if you are not afraid to go hands on with electronics.
here is a good video on the tools you will need to open your xbox http://www.youtube.com/watch?v=Dtm7V4NotgA
Now first i would try cleaning it http://www.youtube.com/watch?v=Dtm7V4NotgA
if that doesnt work I would recommend pot tweaking and here is a tutorial for that http://www.se7ensins.com/forums/topic/93454-how-to-pot-tweak-xbox-360-dvd-drives/
honestly if you do not know much about electronics I would recommend just buying a new xbox dvd drive for like 20 bux off of ebay. But you will still have to open the xbox to figure out what drive you have and to actually swap it

Posted on Jul 25, 2011

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3 Answers

Hi my xbox 360 keeps telling me to open tray after a disc is inserted. it says reading then it says open tray.


1: Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. 2: Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: Make sure the media type and the disc region code are compatible with the console. 3: If your Xbox 360 console can't play multiple game discs, try clearing your system cache. Here's how: On the console, go to My Xbox, and then select System Settings. Select Memory. Highlight any storage device, and then press Y on your controller.Select Clear System Cache. If you still can't play a game disc, try the next solution. 4: If the solutions above did not resolve your problem, please send Microsoft your Xbox 360 console for repair..

Mar 01, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont read disc any games at all just keeps saing open tray but will play demo,s


try to clean your laser eye with a dvd cleaner disc. If that doesnt work, you have a bad disc drive.

Dec 08, 2010 | Microsoft Xbox 360 Console

1 Answer

My xobx keeps saying open tray then close tray then again open tray....it wont read any of my discs


Open tray error is very common for Xbox 360 users, it could be a permanent or temporary issue to check

You can check the Open Tray error troubleshooting tip i have put on FixYa, check the link here

Happy Gaming, please do take time to rate my solution

Regards
KreativeGeek
http://gamingbox.wordpress.com

Oct 26, 2010 | Microsoft Xbox 360 Console

2 Answers

I put the disc in and on my tv it says open tray and when I do that and close it it says reading then goes back to open tray.


Hi friend try this:

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

if the problem still persists then you need to replace your disc drive.
Please vote for me.

Feb 09, 2010 | Microsoft Xbox 360 Console

1 Answer

Brand new 360 elite will not play nba live 09 ONLY


ok , if it is giving u the open tay error , every time u try and load it , it could be a number of reasons behind it , i had the same problom , most games will play but i had 1 game that no matter how many new copys of the game i got , when i put it in my xbox the game spun 3 times and then said , open tray , like trhere was no game in the xbox, so i went 2 you tube and typed in open tray error xbox 360 and there r loads of examples on how 2 fix it , if u keep opening and closing the tray each time after it says open tray after about 6 to 7 times , it should play , but i would go 2 you tube , becase u need 2 open your disc drive 2 fix the problom.

Jan 13, 2010 | Microsoft Xbox Console

2 Answers

It just stop playing my games and movies. keep


Your DVD drive's laser is malfunctioning.

You have a few options:

1) Decrease the resistance on the laser to increase power, and it may be able to read the discs again. A guide for that can be found here.

2) If that doesn't work, or you do not wish to do that, you can replace the laser head all together. Replacements can be found on eBay. You can follow this guide to replace the laser head.

3) You can replace the DVD drive completely, but it will require taking the original drive's firmware and putting it on the replacement one. The guide for that can be found here.

Dec 06, 2009 | Microsoft Xbox 360 Console

1 Answer

Games wont play


Check if theres anything blocking the disc drive.If that doesn't work each game has a warranty.

Jun 26, 2009 | Microsoft Xbox 360 Console

1 Answer

When u put a game in the 360 it keeps saying play dvd


i always just take the game or movie out and put back in till it works.

Mar 19, 2009 | Microsoft Xbox 360 Console

2 Answers

Open tray close tray reading open tray


call xbox customer support at 1-800-4MY-XBOX

Jan 18, 2008 | Microsoft Xbox 360 Console

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