Question about Canon I960 InkJet Photo Printer

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Compatibility with Vista

I recently purchased a new computer with Vista OS. I have tried downloading the new drivers as recommended, however, when I tried to install the i960 Software I received the following error message: This CD-ROM cannot be used with the current operating system. What am I doing wrong?

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You downloaded drivers off of the canon website?

Posted on Jul 14, 2009

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Possibly HP rare not supporting this printer in the new OS, although most Vista drivers are compatible with Windows 7, so have you tried installing the original drivers that came with the printer?

Also, Windows 7 has a driver "compatibility mode". Here is use of the mode explained on the Microsoft tech forum:

http://social.technet.microsoft.com/Forums/en/w7itprohardware/thread/80cae5ee-dc98-4a2f-8284-a1ab826059b7

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Here is the link for your printer:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=239&modelid=8152#DownloadDetailAct

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We recently purchased a new computer with Microsoft Vista. The salesman informed us that our Lexmark X5470 Series printer was not compatible with Vista. We like our 5470 Printer. Is there an upgrade that...


I would say the salesman just wanted to sell you a printer
Operating Systems Supported Microsoft Windows 2000
Microsoft Windows XP
Apple Mac OS X (10.3.0-10.3.x)
Apple Mac OS X (10.4.0-10.4.x)
Microsoft Windows XP Professional x64
Microsoft Windows Vista
Microsoft Windows Vista x64


Go here

http://downloads.lexmark.com/perl/downloads/downloads.cgi

and select the operating system you are using and download the driver for it. install the driver and it should work fine.

Robert

Please take a moment to rate this solution... thanks

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According to Microsoft's Vista Compatibility site, they have a driver to download that will ensure your camera is compatible with your OS. I'd try installing that, then restarting your computer and try the download again.

http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=PowerShot%20A610%205MP%204x%2F4x%2F16x%20SD%2FMMC%202%22%20LCD%20USB%202.0&v=Canon&uid=POWERSHOTA610&pf=1&pi=6&c=Cameras%20%26%20Photo&sc=Digital%20Cameras&os=32-bit


Fixya does not offer telephone support - only paid online support thru chat or thru this forum for free. All support questions are handled thru this type of forum rather than personal email so that everyone can benefit from the solutions.

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If you visit their website specific to the games you have, there should be a compatibility list.

Sounds like it is not compatible but it's worth a check.

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go to the part of the program that deals with compatibility of programs. I never liked vista so I never installed it. anyway in the compatibility box choose windows xp and run it. worse comes to worse go to www dot downloads dot com and download the drivers for your printer FOR vista.

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