Question about GE Â 17.9 Cu. Ft. Top-Freezer Refrigerator

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My week old GE top freezer refrigerator makes a fairly loud rasping sound coming from the freezer. The technician says it's the kind of freon GE is using. I didn't pay a thousand dollars to listen to an asthmatic refrigerator. Anything I can do before I tell them to come and get this hunk of junk? Model # GTS18ISXBRSS. Thank you.

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Replace the unit now

Posted on Jul 22, 2009

  • geoffkeg Nov 27, 2010

    I absolutely agree with jhhoppe. I have a GE refrigerator model #GTS19QBNCRBB that made noise from the beginning. They sent a technician out right after we complained about it. He replaced something and it stopped making as much noise. Now 9 years later, it is back to making a bunch of noise again. If we had simply replaced this thing outright I do not believe it would be making any noise at all. GE is making defective units, then not exchanging them. I guess whenever you want to make it right you call a class action attorney and sue them as it appears they could care less about your satisfaction as long as they have your $1k. DO NOT accept parts replacement - FORCE them to replace the entire refrigerator for a quiet one.

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