Question about GE 21018GE3 Cordless Phone

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Out of Range Message

The problem is basically that the phone has an "out of range" message even when sitting on the base. There are two handsets and they both display the same message. There is no dial tone, there is nothing when trying to access the line. I have Vonage phone service and I am sure that the internet and the phone adapter are working. I don't think that it is a power issue either. Any help will be greatly appreciated. Thank you.

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  • ainsmith Nov 17, 2007

    Actually there was a blackout around the time that the problem started. How do I re-sync the phones though?

  • ainsmith Nov 17, 2007

    Thanks a lot

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I had the same problem w/a digital phone that I received from Time Warner Cable's "All the Best" package. The promotion supplied 2 phones by GE. I tried to make a call one morining and I had no dial signal, both phones displayed "out of range". I removed the battery on each phone and put them back in. The problem was solved. After resolution of the problem I contacted Time Warner about the issue, and to no surprise they had no answer or explanation to my problem. The representative stated that the phones were a promotion and I would have to contact the manufacturer of the phone system. What is wrong with major companies that boast "quality and service", continuously passing the buck and not assuming the blame for products associated with their name brand? I always tell friends and family to keep in mind "buyer beware"! I guess integrity and assurance of getting what you pay for is now null and void in these times. What a shame! I've taken back my power!! I always ask questions and I do my homework on all purchases, needless to say promotional advertising. Sorry for standing on my soapbox, but my fingers have an energy of their own when I feel taken advantage of in this vast world of profit and greed.

Posted on Jun 24, 2008

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The phones need to synced back to the base.
Have you had a pwer failure or blackout recently this will nock them off line

Posted on Nov 17, 2007

  • Denton Linke Nov 17, 2007

    it has been a long time since ive had to do that?

    If you still have your manuel for the phone i think it would be in there.

    If not the customer service for the manufacturer would be able to help further

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Using the de-register function on the handset deletes the handset from the base (decrements the count) and deletes the base info from the handset. All this requires that the base and handset can communicate with each other.

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