Question about Canon PIXMA MX300 All-in-One Printer

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No dail tone detected when trying to send fax. something to do with the telephone cables and hook-ups PIXMA M310 series Office All-In-One. I need a diagram seimates step by step breakdown. Bobby

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Consult user manual.
also, try turning off dial tone detection, if it has that option.

Posted on Jul 14, 2009

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Canon mx922 when faxing erro tx report comes back result ng


Since you do not have a dial tone, please ensure that the line coming from your telephone source is plugged into the LINE jack on the unit. If you are connecting a telephone or answering machine to the unit as well, you will want to plug them into to the EXT jack on the unit. Please ensure that the unit is turned off when connecting the telephone line and telephone/answering machine to the unit. More information on connecting the lines and devices to your computer can be found
Once these items have been verified, if you still are unable to hear a dial tone when you press the HOOK button on the unit or are unable to send a fax, please call or email us using one of the methods on the page for further assistance.
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My fax machine is saying off hook but the printer is working


Hello, my name is Steve. It sounds like your Fax machine has detected that the phone lie to your machine is still "opened".

The Fax board that detects the signal for the incoming fax tone is either not connected or it has an open circuit.

If you have another cable that goes to the Fax try this as a replacement. If this corrects the problem, then the fault is the cable from the connection of the wall to the fax machine.

If this does not, then if you have another source, connect it...like a telephone. If you hear a dial-tone then it is not the line-in.
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I hope this helps, best regards,steve

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How do i send a fax?


Hi kimberley299,

To send fax using your Canon Pixma MX340 follow the steps below:

1. First, you need to hook up a phone line from the wall jack to the lower phone jack on the back of the PIXMA.

2. Now go into the menu and set your PIXMA to telephone priority mode (manual fax recieve), fax priority mode (auto fax receive) or distinctive (fax) ring/auto answer mode.

3. To send faxes, put your originals in the feeder or on the glass, select fax mode, enter the phone number, and press start.

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Thank you for using FixYa.

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How do you send a fax on a canon mx340


try to download manual from the following site
http://support-au.canon.com.au/contents/AU/EN/0300299101.html

If above link does not work , clickon the below link to proceed....

http://www.canon.com.au/en-au/For-You/Printers/PIXMA-InkJet-Printers/MX340

If you like solution, please rate & vote...

Thanks
San

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1 Answer

I can not get a clear dail tone.


Unplug your fax line and plug in a basic telephone and see if you can get a clear dial tone. If its still bad with just a telephone plugged in then your problem is either within your building or with the outside line...if its ok with a telephone then the line is ok and you may have a dad cable plugging into your fax machine or something wrong with the fax machine itself.

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You only hit hook to hear the dial tone or use the machine like a speaker phone. To send a fax you press fax start. If you can't hear a dial tone when you press hook, there is something wrong with the phone line connection, or it's plugged in to the wrong plug on the machine. The phone line goes into the one marked with an L, the other with the pic. of a phone is for an additional telephone.

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Cox Cable is pretty much the same as comcast's and vonage's services. HP fax machines have had HUGE compatibility issues with those types of services, and may be that they did something to their service that caused your fax to stop working.....

Other than that call HP and see if they have any troubleshooting or Diagnostics that you can run, but I ran in to these problems with HP faxes all the time while installing comcast phone service, never knew WHY it didn't work, just that HP doesn't work on that type of service.....at least certain models...Also maybe call COX and see if they did anything recently that could cause it to stop working....

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This is a known problem with the MX850 - Canon thinks it works, but it needs to be FAX Only when you're out of the office and TEL PRIORITY when you're in the office - then you hit "Hook" when you hear an incoming call as a fax tone. It's a manual answer machine when in TELEPHONE Priority

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check for dial tone on your fax,and check to see if your fax telephone line is plugged into the "L" and not telephone. the L or line is the correct way. alsois it when you are trying to send or recieve.

Thank You,

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