Question about HP KQ246AA Deluxe Webcam

1 Answer

When I tried to use my HP Deluxe Webcam thru AOL Instant Messaging (AIM) for a video chat, the other person could see the video but could not hear me. The software that came with the webcam is ArcSoft VideoImpression, ArcSoft Magic-I, ArcSoft Webcam companion which is mandatory to download from the CD in order to use the webcam. When you push the chat button on the camera it opens the Magic i software which I understand you must use for a video chat, before you can connect with another person through the AIM chat website. The sound works when I record on my own locally, but why doesn't the other party hear me during a video chat? I do not have another computer to try the webcam on.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

See section D. AIM AOL Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Aug 28, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HOW DO I ACTIVATE MY BUILT IN WEB CAMERA ON TOSHIBA 660


Instructions

Select the "Camera Assistant Software" program located under the "Program Files" folder accessed by opening your computer "Start" menu.

View the configuration options available for your built in webcam and microphone. In order to use the webcam you will need to use a video chat service such as Yahoo Instant Messenger, AOL IM, or Google Video Chat.

Open your Instant Messaging (IM) program by double clicking the program icon on your computer desktop. If you do not have an instant messaging service, you can sign up for a service from Yahoo, AOL, or Google through the URLs included in the resource section of this article. For Yahoo and AOL, you can download and install IM software to use with your laptop webcam on your computer.

Sign in to your IM service. Then, select the "My Webcam" icon on the application menu to enable video chat in the service. When the webcam is enabled, others will be able to see and here you when conducting a video chat session on your Toshiba laptop.

Jul 24, 2012 | Toshiba Computers & Internet

2 Answers

I just signed up with AOL. It says I need to download something extra to chat, but I'm not sure what that is. Any ideas? Also, when and if I do get there, will there be something I can click to invite a...


You can use the standard alone messanger by going to www.aim.com and download the software. Also, you can use instant messaging if you sign into your mail through the website mail.aol.com From there, look for the yellow running man icon on the right. You can then click on that and sign in AIM (it stands for Aol Instant Messaging).

Mar 06, 2011 | AOL Instant Messenger

1 Answer

I have a build in camera on my laptop, but i guess is not configurated.How do i do that?


  • instructional steps
  • Select the "Camera Assistant Software" program located under the "Program Files" folder accessed by opening your computer "Start" menu.
  • 2 View the configuration options available for your built in webcam and microphone. In order to use the webcam you will need to use a video chat service such as Yahoo Instant Messenger, AOL IM, or Google Video Chat.
  • 3 Open your Instant Messaging (IM) program by double clicking the program icon on your computer desktop. If you do not have an instant messaging service, you can sign up for a service from Yahoo, AOL, or Google through the URLs included in the resource section of this article. For Yahoo and AOL, you can download and install IM software to use with your laptop webcam on your computer.
  • 4 Sign in to your IM service. Then, select the "My Webcam" icon on the application menu to enable video chat in the service. When the webcam is enabled, others will be able to see and here you when conducting a video chat session on your laptop.
  • I HOPE THIS WILL HELP YOU YOU OUT ,PLS DONT FORGET TO LEAVE A COMMENT
  • Oct 05, 2010 | Computers & Internet

    1 Answer

    How do i turn on my built in webcam for the advent roma 2001 laptop


  • Select the "Camera Assistant Software" program located under the "Program Files" folder accessed by opening your computer "Start" menu.
  • Step 2View the configuration options available for your built in webcam and microphone. In order to use the webcam you will need to use a video chat service such as Yahoo Instant Messenger, AOL IM, or Google Video Chat.
  • Step 3Open your Instant Messaging (IM) program by double clicking the program icon on your computer desktop. If you do not have an instant messaging service, you can sign up for a service from Yahoo, AOL, or Google through the URLs included in the resource section of this article. For Yahoo and AOL, you can download and install IM software to use with your laptop webcam on your computer.
  • Step 4Sign in to your IM service. Then, select the "My Webcam" icon on the application menu to enable video chat in the service. When the webcam is enabled, others will be able to see and here you when conducting a video chat session on your computer.
  • Jun 14, 2010 | Logitech Webcam

    1 Answer

    When i invite my friend to a video chat, it establishes connection but in the chat i cant see him i can only see my self.


    connect the webcam or else ask them to conncet the webcam properly or else u have to reinstall the webcam because i too have the same proplem
    just try

    Oct 19, 2009 | AOL Instant Messenger

    1 Answer

    My webcam wont work on AIM


    Install the drivers.that may help.!!}!!] or else,
    THE REAL SOLUTION!!!!

    You probably have multiple video cameras and AIM has defaulted the wrong one

    on AIM:
    1. go to edit
    2. settings
    3. enhanced im
    4. audio & video
    5. camera
    6. choose something other than default
    7. apply
    8. repeat 1-7 until the image appears

    do NOT click on video under innivations

    Oct 17, 2009 | AOL Instant Messenger

    1 Answer

    On AIM - the video chat option we are only able to see ourselves


    I would recommend updating to the newest version of AIM nad making sure you are both on the same version. Then If that fails contactAIM support or the tech forums for help, other AIM users most likely have had this issue

    Aug 25, 2009 | AOL Instant Messenger

    1 Answer

    IM live video chat issue


    At this stage I would say that the problem is with her system - You do not say what countries you are in but a free download/upload checker might prove this

    similar to this - you can compare results

    http://www.testmyspeed.com/

    Jan 21, 2009 | AOL Instant Messenger

    3 Answers

    Black screen when AIM video chatting


    i can see the other person but NEVER my myself!!! i need help
    im am trying to chat via AOL AIM.

    Dec 22, 2007 | Radio Shack VGA PC Camera Webcam

    Not finding what you are looking for?
    HP KQ246AA Deluxe Webcam Logo

    268 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Computers & Internet Experts

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18389 Answers

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers

    Tony

    Level 3 Expert

    2600 Answers

    Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...