Question about Brother HL-2040 Laser Printer
Whenever I attempt to print a mailing list from a Microsoft Word document (which was created from a mailing list merge with Excel data) to my Brother HL-2040 laser, the printer shows a paper jam error by flashing the red LED light. I have an Epson C120 printer also connected and it works fine printing to that.
I tried multiple times to print to the Brother HL-2040 by clearing the paper paths each time according to the manual and get the same error light each time.
This is on a Windows XP machine. Does anybody have an idea of what is going on and how to fix it?
Sounds to me like the word doc's page size is not set to the same as your printers tray.
In word, file , page set up. page size/paper size is set to "letter" in US I think is standard, it's A4 in Oz
On printer driver check page size setting too
Contral panel, printers and faxs, RIgHT click on brother printer icon, properties, printing preferences, page size
Posted on Nov 17, 2007
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