Question about A4tech PK-7ma Flexi Webcam

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Please help..my webcam A4tech is not working

When i sign-in to YM i only see black screen on my webcam..how to fix this?i have tried reinstalling the webcam but still did not work.

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  • Master
  • 390 Answers

Hi

generally the webcams need more light than the normal cameras try using a good light source to from behind the camera

also the lense on the camera if is moveable then try to rotate it a bit on both sides for a proper focus of the image

also if it comes with a software to capture the video or pictures from the camera try stopping it first then try connect to YM and you would be able to broadcast the video

cheers
pls rate if this was any help

Posted on Jul 14, 2009

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1 Answer

My web cam a4tech (pk 635) was perfectly working on windows xp. now i install windows 7 web cam shows white screen and on yahoo it shows black screen.


May be an incompatibility with codecs. Trying to install other video codecs.

If this helps orsolves the issue, please rate it and give a testimonial for myresponse.

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Did you try uninstalling the webcam device in the Device Manager? Or try reinstalling the drivers.
If it is only the display that is not working, but the sound is, it could also help if you reinstalled DirectX.
Further webcam troublshooting ideas here.

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Hi!

Have you already tried sliding the front cover? I have an a4tech cam also but the model is different. For it to work, I need to slide down the cover so that the camera itself would be revealed.

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1 Answer

A4tech black or blank screen problem


Test your webcam here, by hitting "allow" in top window and assess your cam in left panel.
If it works there you know the Hardware is ok (webcam/lead/USB etc)
Test it in Yahoo
Re-boot the webcam by unplugging it from the USB and plugging it back in again
Open Messenger - Click (>) Messenger > My webcam > OK
Your webcam should launch - if it fails to do so you have a software problem.
Try updating your driver from the Imaging folder in Device Manager
Expand the folder, right click on your webcam text and select "Update driver" opt for Internet, when prompted.
No luck ?
Uninstall webcam software from Programs.
Restart computer
Go to A4Tech website and download software
http://www.a4tech.com/ennew/support.asp

Once your webcam is working on your computer,you can configure it to Yahoo Messenger.
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in,

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

DEFAULT
With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts



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1 Answer

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Was this problem solved?
If not yet, maybe you should "disable the XP firewall" (if you're using Windows XP)
Click here to go to Y.M.'s Help.

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