Question about Nokia N81 Smartphone

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Phone only shows grey/black screen and then powers down

Hello,

This problem is with a Nokia N81 8GB...

I looked at my phone about 10:30am to find it was off which I thought was unusual because would have had plenty of charge. When I switched it back on again I noticed that a bookmark to facebook (my right soft-key shortcut) I normally have was missing. So, I decided to check my contacts which were all missing too. I also could not access my messages and my camera was saying 'unsupported'.
I therefore thought of doing the 'have you tried turning it off and on again'. It crashed when powering down causing me to remove the battery to turn the phone off. I left it for 5 minutes and then put the battery back in and tried turning it on. From this point onwards whenever I tried turning it on it just comes up with a grey-ish black screen, the buttons light up and then it does nothing for a few minutes and turns off.

Please help, also, is there a way of retrieving the contacts, calendar entries etc

Many Thanks,
Mike.

Posted by on

  • farrance87 Jul 21, 2009

    Bought and replaced battery, no luck. Thanks anyway :)

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  • 12 Answers

Sounds like you may need a new battery for your phone.

Posted on Jul 14, 2009

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