Question about Whirlpool Cabrio HE 4.5 cu. ft. Washer

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My washer started having draining problems last night and now it will not drain or wash can you help?

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It is possable that a sock or somthing got caught in the pump.. Or the pump gave out..

Hope this helps !!
rate me good ;o)

Posted on Jul 14, 2009

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6ya6ya
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Posted on Jan 02, 2017

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sounds like you are having a syphoning issue. caused by having the drain hose too far down the home standpipe. very common problem. test..fill the machine, high water level. when it stops filling turn off. advance into spin/drain for just a moment and shut off. listen to hear water still going down the drain.
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Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

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Water won't come out of the machine. It worked the night before last...I did not change any settings or touch anything. What can I check?


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Problems with a washing machine not spinning or not draining are often interrelated..

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Whirlpool Ultimate Care II Quiet Wash - Wash Cycle not holding water


Since your washer worked fine while in Germany and now is exhibiting this problem at your new home, you may want to double check how it was installed. I suspect you may have a problem known as "siphoning". The following link explains:

http://www.fixya.com/support/r587481-prevent_washer_siphoning

This could be a simple situation where the drain line on the washer is not installed correctly. There are minimum height and length requirments on the drain line. In addition, make sure the stand pipe you have the drain hose inserted in has a proper air gap to allow draining. All of this is explained in the link provided.

I hope this information is helpful to you. The majority of the situations arise from improper installation and is not an operaitonal problem with the washer. If, however, you double check everything and still have problems, please post back and let me know.


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sounds like two seperate problems. firsst water running from under your machine might be a bad seal, or water could be backing up the drain line. i would guess that it is a plumbing problem because of theissue with water in the sink. have a plumber snake out the drain lines and the problem with the washer should disappear.

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