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My account keeps getting locked out. When I sign in it says it's the wrong password. It asks me questions that are not my questions. When I ask they said, well first sign into your account!! I can't it's urgent I get into my account for work and havent been able to in 6 days!

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Your account was most probably been hacked and original settings has been changed.

Try creating an new one.

Posted on Jul 20, 2009

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The lock on your account will expire in approximately 24 hours—the lockout period will not reset each time you attempt to sign in while the account is still locked. You can try to recover your password again after the lock has expired. See you tomorrow!

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