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You may have to clean the unit using cleaning tablets, also there is a flap in the bay (remove the tray and use flashlight, sometimes it cakes up and moisture collects. Final thought is you may need to send it in to Capresso/Jura for service. Mike
For Jura F7 Series, "Tray Missing, can't put it back in". With a small flashlight, look in to the cavity which the tray and grounds container reside in. Along the right side above a slot to the end, you'll see a white micro switch. with a "Tooth Pick" simply press the switch inward (to the right) and hold till the machine cycles the Levcer / Flap up and out of the way.! Put your tray and grounds container back in and begin brewing!! -dh
Hello Come over me by purchasing any of my services advertised in FixYa. I've the exploded view of your Jura Capresso Impress S7. I can't send it to you by this window as it does not allow me to send PDF files by it. If you purchase any one amoung my service, I can get a link to you provided by FixYa, by which I can send the diagram and instructions by it. OK.
First, I'm not JURA technician. But I have worked on similar table top "Super Automatics" You should call your vendor or the MFR for service. Especially if it's still under warranty. There are no customer serviceable parts in this machine.
*** the following is for information only ***
- Water not getting to machine or not sensing that the water tank is already filled.
* There usually some type of float near to middle of the water tank. It's usually white or colored plastic. This 'float' needs to move freely up-down to 'sense' the filled tank. clean the tank and shake it -note the movement of this float. It will need further cleaning if it's stuck (or you will have to replace tank if it's crudded up).
* Re-install tank and fill with filtered water. Turn machine off, count to 15 then turn on again. This usually turns on pump to add water to inner tank. If this does not happen then there is a CPU problem. If it does hums for 5-10 seconds then goes off but no heating then the pump may have an air bubble in line. Try the turn off and on method several times (up to 5) to get the water flowing. If it's still not working then there is a clog in the pump and will need service and/or replacement.
* Since this is a table top machine in which you fill the water tank. Try to use filtered (bottled ok) water. Do Not use Distilled or 100% pure water as this type of water will eat out the metals from your machine! Some places use a water softener as it tends to be better for the machine long term (years).
* Still got problems? Check with vendor or MFR for service or replacement. Most machines of this type do not have serviceable parts or adjustments.
PS: I've noted this tank also uses a water filter (which is probably dry after sitting around for a year as you mentioned.) you will probably have to flush out the air in the filter prior to this unit's pump to work properly. I found a youtube vid that may help:
I had the same problem. I filled the water container and held it up for a while to make sure the two plunger/valves were not leaking. They held water well so I knoew it was probably not the tank. I called Capresso at 800-767-3554 and spoke to a tech. She asked me to test the water container and I told her I had already done this. She said then unless it was an internal problem it probably was the two seating valves that the tank fits into. She said the soft rubber gets hard over time. She sent them to me for free. I tried them today and when I took out the old ones they were very hard and the plastic cover was a little nicked. The new rubber is very plyable and when I put them in and seated the full water tank it made a nice rubber-to-plastic squeeking sound that let me know it seated correctly. It has been 2 hours so far with ten cups of water and no leaks. If you try this make sure you place the rubber grommet into the hole with the solid side up. It is shapped like an "n" and the open side goes down. Good luck.
I just called their customer service 800-220-5701 with the same problem.
There's a point at the bottom of the chute where you can add ground coffee that tends to clog, especially if water gets in there. Access is from underneath - - remove the bottom tray and reach in - - it's not the hinged flap opening (that's the first thing you'll feel) but if you leave that closed and reach behind it, there's a silver-dollar sized area you're supposed to try to access and clean using a dry cloth. Once that's done you're supposed to try vacuuming from the top and then let it dry for a day or two.