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Drum not turning

The washing machine is draining, but didnt go into spin at the end of the usual cycle, and now isn't going around at all. We have cleared the drain to check there isn't anything there - there was a penny caught in it which we removed, and reassembled. We did go into the back to check the hoses further in, and cleared them - just a little bit of gunk nothing much, but still the machine isn't going around. Any ideas would be welcome!

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  • jo06439 Jul 14, 2009

    Thank you for that - I have just checked the belt and it looks fine - seems to be okay and the drum will manually turn but still not going otherwise.... :-(

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  • 12 Answers

The belt may need replacing or it may have come loose.

Posted on Jul 14, 2009

  • ladyajr
    ladyajr Jul 14, 2009

    The belt may need replacing or it may have come loose.

  • ladyajr
    ladyajr Jul 14, 2009

    The belt may need replacing or it may have come loose.

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It's very difficult to advise on a noisy washing machine because you can't describe noises accurately enough. People often describe the same noises quite differently.

Generally though, if a washing machine is rumbling, and noisy on spin, the main suspect is the drum bearings. Drum bearing failure is common on washing machines due to water getting into them if the drum bearing seal fails. To check for drum bearing failure you can take the belt off and spin the drum by hand. If the drum rumbles when spun then the bearings have probably gone.

Another drum bearing failure symptom is excessive up and down play in the drum which can be checked for by lifting the drum up and down from the drum lip behind the door seal. A further symptom of drum bearing failure is a brown rust patch underneath the washing machine and down the back of the outer drum, underneath the drum pulley (where the belt goes) There are usually two small holes at the back of the drum bearings where water that has got past the drum bearing seal trickles out, and it's usually stained with grease and rust.

Other causes of a noisy washing machine are coins and other obstructions inside the water pump. This will cause noise when the washing machine is emptying the water. Coins or other obstructions can get trapped between the outer tub and the inner drum. This would produce a lot of noise on spin as they coins get tossed around inside. Usually, spinning the drum by hand will not reproduce the noise in the case of coins as the coins drop to the bottom of the tub when the washing machine isn't spinning.

A light scraping noise when the drum is turned by hand is usually a bra wire trapped between the tub and drum.

A high pitched squealing or harsh noise can be motor bearing wear. This can also be checked for by taking the belt off and running the motor alone.

A knocking noise can be a loose tub weight. This would be worse with heavy loads and would not be present on spin with no washing in. This is because the knocking noise is caused when the tub (or outer drum) shakes about on spin. Without washing inside the drum the tub doesn't move. Another symptom of a loose tub weight is grey concrete dust under the washing machine.

It's very tempting to ignore noises while the washing machine is still otherwise working. Some noises can be ignored as they will not develop into serious faults. Other noises, if left, will cause extensive damage and can end up costing considerably more than if tackled early or these days writing the washing machine off. Of course the problem is that you can't tell which of the categories a noise falls into - so ignore them at your own risk.

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