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That's the safety; it's supposed to do that to keep you from getting blown up! Did you follow these instructions?: http://www.ehow.com/how_10008271_reddy-heater-instructions.html Does the power light come on? Does the igniter heat up for 5 seconds?
Reddy Heater was once made by DESA International. However, they are now out of business. But, depending on how all your heater is, the Owners Manual may still be available at www.desatech.com. You'll just need to do a little searching for it. When found, you can download and print.
Clean your nozzel, check your fuel & air lines, you may need to replace Spark plug and filters. You can go to the manufacturers website at www.desatech.com and they offer service manuals. I hope this helps you!
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