Question about SanDisk Computers & Internet

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The SanDisk Cruzer 16GB USB Flash Drive is not working at all

I put a password on it and the next time i put in ini my computer it wont open then i found the "document" file which was on the memory stick on "my computer" i then checked inside it and there was nothing on it the properties of the drive is nothing.The U3 isnt working either im in deep trouble please help me

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  • 193 Answers

Clarification!!! clarification..!
..how u putt password? what did u use?
..is it accesible? can u see somthing wen u plug it?
does ur pc recongise it?
...cant tell u noth man...u need to answer all these questions....cos right now ur the only 1 that can think bout a solution...gd luck

Posted on Jul 15, 2009

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Posted on Jan 02, 2017

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It doesn't look like this is possible. For your protection, SanDisk did not build in a backdoor or reset feature in the device.

Please see SanDisk's official statement on this feature:
http://kb.sandisk.com/app/answers/detail/a_id/191/~/u3-launchpad-password-feature

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Hi,
You have a problem with USB not the Cruzer. You will not be able to open it if the computer does not recognize it. Unplug it, and try plugging it in other ports. Reboot if necessary. Use a USB hub if you have one. I have given mine up for dead multiple times but it does revive. The problem , in my opinion comes from the USB controller, especially in laoptops with a few USB ports.

If you used the SanDisk encryption software on Windows, you will not be able to open the drive under MacOS or Linux.


Hope it helps.
Thank you for using FixYa.

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Dont worry about being prompted, that is an OS option and you may of turned off by accident. When you insert the flash drive into your USB port, does th elight on the drive ligh up? If not your flash drive may of gone bad.

If it does light up, click on "My Computer" and see if it shows up there.

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