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I have a front loader (SAMSUNG j845) that has stoped working its like its frozen all buttons light up but i cant move dial and cant press start, even the power button does not work (have to switch it off from the wall) is there a reset button, ive turned it off and on at power point and pulled the power cord out and left over night but no good please help.

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  • leeawc Jul 14, 2009

    no, there are no error codes displayed...


    This happened after a brief power outage and when I came home, the machine was still off. when the power came back on.. i had to switch the washer back on.


    The washer did power (and still can) on but it is constantly stuck at one setting and no buttons work. I mean you can press them and turn the knobs but nothing changes (including the power button). I had to switch it off at the wall and waited 5 minutes till the door unlocked to get the wet clothes out. (must have happened during the spin cycle)


    But I will try and have a look at the belt later to see if that may be it.



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Hi,
The power outage has probably caused the machine to act a little weird and stick on a cycle. As far as i know there is no reset button on that model machine and the fact that there is no error code indicates that the machine just needs to be unplugged from the wall for around an hour or so for the components to reset themselves.
While you are waiting its a good idea to reset your surge protectors if you have any.


Regards.

Posted on Jul 14, 2009

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Hi there,

First of all i like to know is there any error code on the display?

It seems like there is a belt was broken. You can verify this by pulling the washer away from the wall and tipping it back to look underneith.

Good Luck!!

Thanks

Posted on Jul 14, 2009

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