Dvd rom playback only showes green background with purple bars on both windows media player and real player, but audio of dvd disc ok replaced original dvd rom with new liteon unit but with the same results
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If you reinstalled Windows from the Dell-provided "System Restore" CD/DVD disks, you should be able to play DVD disks.
If you reinstalled Windows from some "other" Windows disks, you should be able to view the files/folders on any DVD-disk, but you will be lacking the software to properly "decode" those files, and to "play" the content.
You need an MPEG-2 Decoder, it's a software program that will allow you to play DVDs, download VLC media player from www.videolan.org (free), It is kind of like windows media player but will allow you to play DVDs
If the DVD is unreadable by several devices then the DVD disk was burned wrong and is nothing more than you can do.
Assure that you have a region set on your DVD players and a certified DVD playback software on PC. Windows Media Player 10 should be enough if the disk is still unreadable will remain unreadable and ony speciall software with raw access will read it but this is not a solution for you. I use Nero 7 for burning CDs and DVDs and never had a problem. Maybe when you burned the DVD you set a wrong regional code or you choosed a wrong DVD format that is unknown to your DVD players.
Windows and Media Player do not come with dvd playback functions by default. You will either have to purchase dvd software or you can also download Video Lan Client "VLC" to support playback. VLC is a free download.
It just might be a problem with the laser carriage motor that moves the laser assy back and forth to read from the inner portion of the disc to the outer portion. If it can't move from the reference position, it won't read anything more than the initial data on any disc. Hope this helps. Good luck!
First double click on speaker image in right corner of your screen to see if you have MUTE disabled for all the devices and you have audio drivers to have speaker activated. Second, if you recently istalled new dvd driver it can be hardware problem. There are audio plugs (analog and digital) on back of DVD-Burner. Check if they are connected properly. Third your DVD-playback software might not supporting audio, so you might be missing audio codecs to playback DVD-audio. It depends which program you using. Maybe you need to download another program to playback DVD, for instance Windows Media Player 11.
I am not posting a solution, but may be the same problem. I have dell inspiron 510m with DVD - RW sony A 56 It had burnt one DVD till now, but it can NOT burn any more DVDs. I have tried burning using windows XP-SP2, Nero 6, Nero 8, burn my files 3.01 BUT no use. The only thing I got is different error messages. I changed many types of DVD-Rom, from sony, benq..trying to rule out the storge media itself as source of error, but again no use. Astonishingly, it works a CD-ROM Burner very well. Any suggestions?
Well, when you insert a disc and go to My Computer then to the DVD drive itself, does it show that a disc is in the drive, if it does does and you open the drive does it show the contents of the drive! If so then you are having a software issue regarding the decoder!
You can check out the following link:
Microsoft explains DVD Playback in XP:
Also you can try this free codec site:
If when you go to My computer an the disc does not come up in the drive or the drive doesn't show or anything like that you may be having problems witht the drive / configuration itself
let me know how this works out