Question about KitchenAid (KSRD22FKST) Side by Side Refrigerator

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My kitchen-aid side by side has suddenly decided to dispense crushed ice only, despite being on the "cube" setting. any suggestions ??

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Check the back side of frige (from the inside) where the solenoid is, to make sure it is disengauged.....on mine it was stuck down, causing the crusher to work all of the time... hope this helps.

Posted on Jul 14, 2009

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1 Answer

Ice maker crushes ice but wont dispense Crushed ice


Good Afternoon Friend,

I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:

    1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.

    2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.

    3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.

    4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.

    If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.

    -Best Regards-
    WP

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1 Answer

Dispenses crushed ice instead of cube ice


You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

Aug 31, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Dispenses crushed ice and will not dispense ice cubes


You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

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Ice crusher has stopped crushing


Replace the switch behind the front panel on the freezer.

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Ice Maker Issues-only crushed ice works, cubed comes out crushed


There is a solinoid in the freezer section by the motor that turns the ice auger. Test it by selecting cubes and with the ice bucket out, open the door, hold the door switch so the lights turn out and push the dispenser button. It should make a loud snap and travel upward. If not then I would say you have a bad solinoid. If it does, then I would look at the bucket. the metal rod that runs along the side of the bucket opens a flap in the bucket that is supposed to let the full cubes drop. look for anything that might cause it to be hanging up.

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hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

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GE side by side not dispensing ice out front


could be frozen auger motor, try turning motor by hand.

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Ice dispenser only dispenses crushed ice


You may not need to replace the solenoid.  If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice.  Test it manually with your hand, it should be free  to move up and down.  If not, then it is frozen with ice.  Remove the ice dispenser and let it thaw and dry out.  You should then be able to move to rod and it will work fine, at least until it freezes again.  Anyone know how to prevent it from freezing up? Its a continual problem for me

Apr 06, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice dispenser only dispenses crushed ice


Check and make sure your switch is okay. Some have a switch that controls whether you want crushed or cubes. If it is defective replace it.

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