Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

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Cannot get wireless router to work with comcast

So i came home from college and brought my laptop and itouch home with me. we have a single desktop at home and it's hooked up to a motorola surfboard modem. i went out and got a wireless router and hooked it up but it kept dropping signal and resetting the router so i went out and purchased another one from a different company with pretty much the same results. the routers are a d-link wbr-1310 and a netgear wgr614v6. i also have a old befw1154v4 that i havn't tried because i don't have any of the software or anything. i've heard there's stuff you have to do to trick comcast into thinking you don't have a router or something like that but i can't figure it out. i'd really like to be able to use my laptop since it has all my files and stuff. if anyone out there knows what to do please let me know. also i don't know which router to use so any advice on which one to use.

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I hope your internet is working fine when you are connected directly through modem . As of my views you need to configure your newly purchased router first. Connect your router , see to that all the connection are appropriate . Your modem enthernet cable should be connected to your router and your router to desktop in this is the ideal connection .

now follow these steps .

1. click on LAN . Select TCP/IP config
2 . Click On properties .
3 . check the box " automatically recieve settings . Click on Ok and close it .
4 . Now to go to ur router page open a web browser . in address column type your gate way . I. E. for most of routers it is 192.168.1.1
and press enter
5 . it will prompt you to password , Your USER NAME AND PASSWORD is ADMIN .
6. in basic setup . Select AUTOMATIC DHCP ,
7. change your IP address to 192.168.1.10
8. save the settings and reboot .
9 . restart your system .
10. Your INTERNET should work .

Posted on Jul 14, 2009

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