Question about KitchenAid (KSRD22FKST) Side by Side Refrigerator

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Freezer works fine fridge doesn't cool properly. Top vent had some ice on it, but tried using a hair dryer to melt it so vent could open properly. Any other suggestions? Fridge is 6.5 years old & already has had upper vent replaced once.

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  • 52 Answers

Probably the defrost timer is bad. It can be replaced.

Posted on Jul 14, 2009

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I turned off my Lemair fridge freezer to defrost it and when I turned it back on the fridge isn't cooling, but the freezer is fine. What do you think the problem is?


Hello Anne;

My name is Peter. I am a retired field service refrigeration technician.

Unplugging and plugging your unit back in should not have caused any component failure.

You only have one cooling source and that is your freezer. Your fresh food section is cooled by your freezer. You did not provide a model number, so I can not be specific. There is a air vent that goes from your freezer to your fresh food section. I suspect the vent is blocked with ice. Using a hair dryer, melt the ice in the vent until you can feel cold air coming out.

Dec 21, 2014 | Refrigerators

1 Answer

Samsung fridge freezer RL38SCSW fridge isn't cooling freezer is fine please help


Hi Hannipan,
I know this is a bit late but it should help for others. We had the same problem with our RL38SCSW (caused by the freezer door being left ajar for the day) the problem is caused by the freezer trying to cool down the unit and goes into overdrive by freezing all the cooling coils in the back. The air can't circulate (via the use of the fan) and so the freezer stays cold but no cold air travels up to the fridge.
Take out all of the freezer trays and behind there is a plastic cover held in by one screw, remove this and carefully remove the cover (the top part needs to be pressed downwards to release) under there is a grey plastic cover this will most likely be frozen to the back so don't pull it. Use a hair dryer and try to melt the ice. Remove two more screws which hold it in place and eventually it should come out easily. Now you can see the coils behind are frozen up, leave them to defrost (don't chip at them! or alternatively use a hairdryer to help melt the ice) Once it's de-iced put it back together and you'll be good to go again.
(Make sure you don't keep the hairdryer and one area of the fridge you'll melt the plastic and also make sure you turn off the freezer at the plug before working on it)

Jan 28, 2013 | Samsung RL38SCSW (113 cu ft

1 Answer

Water dripping inside KTLA22EMSS01


Your freezer actually cools your fridge. It sounds like you have ice build up in your freezer behind the back panel. You should be able to unscrew the back wall inside your freezer. A hair dryer should help defrost or keep it open for a few and use a screwdriver to remove the build up of ice. The ice has made its way down the vent and when it hits the fridge it is above 32 degrees so it is melting. Hope this helps. I manage rental properties and have had it happen on a few occasions.

Aug 16, 2012 | KitchenAid Refrigerators

1 Answer

Refrigerator portion on top does have cooling but freezer on bottom works fine. I have read that the cooling all happens in the bottom and a fan transfers cool air to the the top.


if the fridge part is cool and freezer is fine what problem are you having?is the fridge not cold enough? a common problem with bottom mount freezers is the freezer door doesn't get closed all the way,warm air enters the freezer mixes with the zero degree air and freezes up the air ducts,when you open the freezer door you should hear the fan blowing,if it is check the ceiling in the freezer to see if ice is on it,check the packages for frozen water droplets and stick your hand in the fridge where the air ducts are to see if you can feel cold air blowing into the fridge,if you can't feel air blowing into the fridge,unplug it,open the freezer door,remove the top basket and remove all the food out of the bottom basket,with a hair dryer blow into the back wall into the vent holes and melt out all the ice in the ducts,you'll see water dripping down through the vent holes,when the water stops dripping plug it back in and see if the fan is blowing the air into the fridge.also you can remove the bottom kickplate and you should see a tech sheet in it,read it and it will tell you how to put the machine into defrost,it will stay in defrost for like 20 minutes,you can do this instead of unplugging it, there's a heater that comes on behind the back panel in the freezer,this can help you melt out the ice but if it seems to hard to do just unplug it.

May 25, 2011 | Kenmore 24.8 cu. ft. TRIO Bottom Freezer...

1 Answer

Have the bootom freezer. what is happening is the freezer works and the top part quits cooling and the fan quits working. we took everythinhg out and transfered to the outside frig. we unplugged the...


if you can hear the fan still blowing but no cold air coming up to fridge section a common problem with bottom mount freezers is the door gets left open and the air ducts freeze up and the air can't blow up to the top.turn the control off in the freezer.remove the top shelf and the door,check to see if there are any screws one on each side of the slide arms,if there are remove them and lift the door up and out,with a hair dryer melt out the ice by blowing the hot air up each side of the back wall,also if the back inside wall of the freezer is covered with ice or like snow then you have a defrost problem but if there's no ice on back wall do what i said and blow the air up the sides of the back wall through the vents until no more water is seen dripping through the vent holes,then turn the freezer back on and check to see if you feel cold air blowing in through the vents in the fridge section,if you feel cold air then you're all set,if not keep blowing the hot air up the sides until it's melted out.let me know what you find,you'll know if the door was left open,ice will be on the ceiling near the light switch and sometimes on the top of the freezer door.
However if fan has quit totally then it will have to be replaced since it is responsible for cooling the upper part of the fridge

Dec 28, 2010 | Amana ABB1927DE Bottom Freezer...

1 Answer

My freezer working but top frig is not fan not blowing


therther is ice built up on the vent in the back of freezer use a hair dryer and melt the ice in the vent and it should be fine

Dec 07, 2010 | Kenmore 72912 / 72914 / 72919 Bottom...

1 Answer

Freezer works as usual. refrigerator food area not working.


if you have another fridge you can put the food in it and leave this fridge unplugged and just let it melt out overnight or melt out the air vents with a hair dryer.empty the freezer,remove the back inside wall and melt everything out and clean the ice off of the packages,you should have no problems with the fridge after that.common problem with kids.

May 31, 2010 | Kenmore 71279 Bottom Freezer Refrigerator

1 Answer

The fridge compartment of fridge freezer has stopped working.the freezer doesn't seem to be freezing correctly and frost/ice is building up around the insulated pipe where it enters the freezer at the...


I removed the freezer drawers removed back panel inside the freezer,and discovered that ice had built up around the vent which cools the fridge compartment once I melted this using a hair dryer put it back together and the fridge compartment works fine.

Dec 29, 2009 | Refrigerators

4 Answers

Refridge not cooling


freezer side is working good but cooling side is not cool

Sep 24, 2008 | Amana ARB8057CSR Bottom Freezer...

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