Question about Kenneth Cole 1213 Wrist Watch

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The buckle fell off the band

The buckle literally came apart and fell off the band. Tried to find a replacement buckle and it is apparently like 24mm and the standard largest size at a jewelers is 22mm. I t just really ticks me off. Went back to the store of purchase and the best they will do is exchange me another watch which is completely different. This watch was the wedding gift I bought my husband and I don't want another watch. He had only worn it twice before it broke.

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Hi Kap2000

I know it's frustrating and I work in the industry the only thing I can suggest is to a Contact the manufacturer directly or try ebay for replacement bands? and Then rob the buckle off the new one to fit the old, so you still have the gift you gave to your husband?

Model numbers would be useful if you wanted to email me I can try and help out further? (however in australia!)

Posted on Jul 14, 2009

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Posted on Jan 02, 2017

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