Question about Kenmore HE2 Plus Front Load Washer
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Posted on Jan 02, 2017
SOURCE: f24 error code
Take off the lower panel of your washer and under this panel on the back of panel is a book which tells you what the error codes are and how to fix them or test for them. It looks like a tempature sensor code to me.
Posted on Apr 19, 2008
SOURCE: Error code F24
I see the same problem and now that I know it's a water temp sensor, I really don't have a problem. Living in Houston it get's so hot the cold water is hot coming through the pipes. I didn't have this error 24 until summer...
Posted on Jul 31, 2008
SOURCE: error code f24
F24 indicates a water temperature sensor error. If during the wash cycle in the water-heating step, the water temperature sensor (NTC) value is out of range the F24 error code will display.
Posted on Dec 18, 2008
The "F24" error code is a heat sensor error code. The following link explains the error code in detail and the steps to correct it:
In many cases, the connector plug on the NTC sensor wiggles loose and causes the error code. Check the NTC connection first to make sure it is tight and making good contact. This may save you a service call and/or replacement parts. Make sure you UNPLUG the washer before servicing anything inside the unit.
A replacement NTC module (if required) can be purchased at searspartsdirect.com for about $10. Refer to the parts illustrations under the "Tub and Basket Parts" heading.
If you have any questions, please let me know. I hope this helps you.
NOTE: Each washer comes with a technical data sheet located inside the cabinet. You will need to remove the lower toe panel directly below the door to access it. If it is not located directly behind the panel, it will be affixed to one of the interior cabinet walls. The tech sheet includes all troubleshooting tips, wiring diagrams and fault codes with explanations.
Posted on Dec 09, 2009
This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the “F24” Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.
"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.
To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:
Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms
Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.
Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.
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Posted on Sep 11, 2010
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May 19, 2012 | Washing Machines
is a water temperature sensor error. You have to unplug the washer and check
the water temperature sensor and its connections, if that is fine then check
the resistance of the heating element and the part that is bad should be
replaced. Hope this helps...please post back for further
Aug 31, 2011 | Kenmore HE2 Plus Front Load Washer
You can gain access to the temperature sensor by removing the rear washer panel. NOTE: Disconnect the power cord from the power source before removing the rear panel
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