Question about Solis Master 5000 Espresso Machine

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My solis master 5000 is leaking water into the bin for the pucks

Water is leaking into the bin for the pucks. We have had it repaired once for this problem and now it is doing it again. I have descaled it about every 2 months.

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  • Master
  • 1,089 Answers

HI
If you remove the brew unit and find water in the top left side of it, where the thumb screw is, you have a stripped thumb screw. This is caused by using the key to install the filter screen and pulls the nut out of the thumb screw. This is why they call it a thumb screw. Finger tight.

Posted on Jul 14, 2009

  • bansheracer Dec 05, 2009

    You need to get a new thumb screw. Remember to remove the old nut on the screw part of your filter screen.

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  • Contributor
  • 7 Answers

Never use tap water. Alway use bottled water for the machine. It will eliminate the descaling and the coffee tasts much better

Posted on Sep 27, 2009

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How can I determine what parts I need to repair my espresso machine and where do I get parts and service?


Solis Master 5000 Espresso Machine - YouTube

? 9:49
www.youtube.com/watch?v=MjBmlQXElag Sep 2, 2010 - Uploaded by Day Tooley
I have been enjoying the Solis Master 5000 for a year. It's time to ... I haven't been able to find an actual user manual online...for some reason.

Nov 03, 2015 | Solis Master 5000 Espresso Machine

Tip

Proper way to descale an espresso machine.


Hi
I have seen all ways to descale espresso machines on this and other sites and most are wrong!
Never leave the machine heating while the descaler is in the boiler. It's OK for a few seconds but never for minutes or hours. It will turn your seals hard as a rock and the machine will start leaking. If your machine is leaking you probably left your machine on while it was descaling. Factory programs, if used do not turn the boilers on in the descale mode for this very reason.
If your machine has a factory descale mode, use it. All factory descaling programs use the flow meter to regulate the descaling. The flow meter tells the computer how much water has gone through the boiler. when the machine is out of water the flow meter will stop turning and the computer knows the machine has used up all the descaler, and it will want to be rinsed. Remember the pump has to stop on its own for the computer to know it's done! Again the flow meter will tell the computer it is rinsing and when it is again out of fresh water it will tell the computer it is done rinsing and the descaling message or light will disappear. Remember the pump has to stop on its own for the computer to know it's done! It may say descale on some computers and there is a program for resetting the descale. It's in your menu as "Reset Descale". Choose "Yes" and push the menu button to lock. It's all regulated by your water hardness. I have mine set on 4 and my water is very good. I have over 20,000 drinks, and the original boiler. Saeco(Starbucks) Barista Digital.
This method can be used on any espresso machine.
1. Remove the water tank and fill half way with fresh water.
2. Mix your descaling powder (Citric Acid or Durgol Never use Vinegar) in a glass of warm water. When dissolved pour into water tank.
3. Open steam knob. Have a large bowl under the wand to catch the water expelled from wand.
4. Turn on machine (automatics will cycle then start pumping water) Regular espresso machines you will need to turn on the brew button.
5. When the pump has expelled about 8 ozs through the steam wand turn off only the power button. Leave the other buttons and knobs alone.
6. Wait about 10 to 15 minutes for the descaler to work, then turn the power button on and run another 8 ozs through the wand and turn off the power button.
7. Repeat step 6 until the water tank is empty. (machines that have magnets in the water tank will not let you pump the water tank dry but they have programs built in to use that will)
8. Once the tank of descaler is empty, rinse out and fill with fresh water.
9. Open steam knob and run the complete tank of fresh water through the boiler without stopping, and once its complete refill with fresh water and your ready to go.

on Jun 03, 2011 | Saeco Vienna De Luxe Espresso Machine

1 Answer

I have a solis 5000 and the temperature of my coffe is to low . How can i get o hot coffe ?


Descale it!! any water (even RO) will build up scale. Once a month is good and I use 4x filtered water

Oct 17, 2011 | Solis Master 5000 Espresso Machine

1 Answer

How do you descale


Hi
The first thing you need to do is go to your menu. Scroll down to water hardness and push the enter button. Use your up arrow and move the number to 4 if it is not already there. Push the enter button. Once it is on 4, then scroll up to "Descale machine" and push enter. Have your solution (NOT VINEGAR) Citric Acid dissolved in solution and put into water tank. Now open the knob for steam and let the machine do its thing. When it is all done it will say "Finished descaling". Rinse out the water tank and put in fresh water. Close the knob and then reopen it again. When it finished rinsing scroll down to "Reset Descale" Push enter and choose "Yes" with the arrow and push enter. This will bring up a message when it needs to be descaled again. You can also see how many coffee's you have made. It's just above the Descale Machine in your menu. Descale more often than Not Enough will keep your machine working well into the future.

Apr 29, 2011 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

The machine says to descale _ How do I do that???!!


THIS INSTRUCTIONS ARE FOR THE MIELE CVA 615,

The coffee system must be descaled regularly. The time period depends on
the water hardness set. The appliance will display a reminder message and
will eventually lock if not descaled. The message window will first display:
"DESCALE AFTER COFFEES: 100".
This message will appear until the appliance is descaled or locks. When
the count is down to zero, the appliance will lock and the message
window displays: The appliance can only be used again
once descaling has been performed. Let the machine cool before
descaling. Remove the sleeve of the steam nozzle to avoid damage from
the descaling agent. Only use the enclosed descaling tablets for descaling.
The descaling tablets are specially designed for descaling this coffee
system. Other agents may damage the machine and affect the taste of
the coffee and hot water. The descaling tablets can be purchased
from Miele.
To prevent damage to the exterior of the machine wipe up any descaling
solution spills immediately! Add 2 liters of water to the water tank. Dissolve two of the enclosed
descaling tablets in the water.
^ Close the water tank and insert into position.
^ Close the door. The descaling will take place in the
automatic descaling program.
Automatic descaling
^ Turn the program selector
counterclockwise to the "Program
mode" position.Press e, to select "Descaling" with the asterisk. Press ENTER.

Jan 17, 2011 | Miele Coffee Makers & Espresso Machines

1 Answer

Magic Comfort Plus Espresso Machine: how to descale saeco magic comfort...


  • The first thing you need to do is go to your menu. Scroll down to water hardness and push the enter button. Use your up arrow and move the number to 4 if it is not already there. Push the enter button. Once it is on 4, then scroll up to descale machine and push enter. Have your solution (NOT VINEGAR) Citric Acid dissolved in solution and put into water tank. Now open the knob for steam and let the machine do its thing. When it is all done it will say "Finished descaling". Rinse out the water tank and put in fresh water. Close the knob and then reopen it again. When it finished rinsing scroll down to "Reset Descale" Push enter and choose "Yes" with the arrow and push enter. This will bring up a message when it needs to be descaled again. You can also see how many coffee’s you have made. It’s just above the Descale Machine in your menu. Descale more often than Not Enough will keep your machine working well into the future.

May 07, 2010 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

Solis Master 5000 is leaking water from underneath machine when not in use.


HI
The most common problem for leaking underneath the machine is the boiler, but there can be other problems. If the water is dirty, there is a drain behind the brew unit that gets clogged with coffee residue, If its clear, its probably the boiler. If its the boiler it needs replacing. Check ebay.

Dec 23, 2009 | Solis Master 5000 Espresso Machine

2 Answers

My Solis master 5000 leaks water from the removable water decante


Hi
On top of the machine under the water tank is a doughnut cover. Pry the cover up and it should pop off. There is a black seal in the center that will shrink over time with calcium and that just needs to be replaced. When you go to replace it it will not slip in. You need to run your finger nail around the bottom of the seal to get it in. Then it will push down. Flat part of the seal up.

Dec 12, 2009 | Solis Master 5000 Espresso Machine

2 Answers

Water is leaking internally onto the countertop and none going into the cup on solis master 5000


Hi
You boiler is leaking and needs to be replaced. Check partsguru.com or ebay for replacements.

Dec 11, 2009 | Solis Master 5000 Espresso Machine

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