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Veronica Gillespie Posted on Nov 21, 2015
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Won't print, says pull out paper tray and load paper

Paper tray is pulled out as far as it will go and paper is loaded. It appears the printer won't grab the paper

1 Answer

Bill Boyd

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  • Office Equip... Master 53,816 Answers
  • Posted on Nov 21, 2015
Bill Boyd
Office Equip... Master
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Joined: Jan 04, 2013
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Did you push the paper tray back in as far as it will go

Testimonial: "yes, I turn off, rebooted, unplugged and push the tray in and out several times. It won't grab the paper"

  • Bill Boyd Nov 21, 2015

    time to have it serviced
    paper pick up on some machines is by a vacuum device and if your machine has that action the hose may be broken or blocked or the small pump is not working

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1answer

MG5765 printer. What does error code c1003 indicate?

    The canon printer error code 1003 appears when you have No paper in cassette / paper not loaded properly in the cassette.

    Try this to correct the problem:

    1.Close the paper output tray.
    2.Pull the paper feeder tray out.
    3.Insert a stack of paper until the top edge touches the far end of the feeder.
    4.After loading the paper, push the feeder so that the arrow mark on the front tray aligns with the arrow mark mark on the printer.
    5.Open the paper output tray, then press the OK button on the printer.

    Read more canon printer error code and their solutions.

0helpful
1answer

Canon PIXMA MX880 will not pull paper from front tray when copying. The MX880 will pull paper from the front tray when printing from the computer and the rear tray when printing envelopes. I only have a...

The reason for that is the front is the paper output tray, the rear tray is where you load the paper. Anything you print, copy, or scanned (to print) will come out the output tray (in front) and will pull paper from the rear tray.
0helpful
1answer

HP OfficeJet Pro 8600 tray can't be inserted all the way. Stops with 3 inches of tray sticking out.

  1. Grasp the handle on the front of the input tray, and then pull the tray towards you to open it.
    Figure 1: Pull out the input tray

  2. Slide the paper width guides out as far as possible.
  3. Remove all paper from the paper tray.
  4. Inspect and remove any foam or tape packaging materials in the paper tray.
  5. Insert a stack of unused, plain white paper (with the print-side down) in the center of the tray.

    Figure 2: Load paper into the tray


    CAUTION: Do not load any paper above the solid red lines on the sides of the tray. Do not use torn, wrinkled, perforated, wet, or folded paper. Make sure to remove all paper clips and staples before loading the paper. Figure 3: Stack label height

  6. Slide the paper guides in so that they rest against the edges of the paper, and then insert the tray into the product and push it forward until it clicks into place.

    Figure 4: Slide the paper guides in and reinsert the tray into the product

  7. Pull out the tray extender on the output tray.

    Figure 5: Pull out the tray extender on the output tray


Step two: Load paper in optional Tray 2

Tray 2 is an optional accessory. Follow these steps to load paper in Tray 2.
NOTE: Tray 2 supports only plain letter or A4 paper.

  1. Grasp the underside of the tray, and then pull out the tray from the bottom of the printer.
    Figure 6: Pull out the tray from the bottom of the printer

  2. Slide the paper width guides out as far as possible.
  3. Load a stack of unused, plain white paper (print-side down) in the center of the tray. Make sure that the stack of paper aligns with the engraved lines in the tray.

    NOTE: Load Tray 2 with only U.S. Letter or A4 plain white paper.
  4. Slide the paper guides in so that they rest against the edges of the paper.
  5. Carefully reinsert the tray into the printer, and then push the tray forward to close it.

    Figure 7: Reinsert the tray into the printer

  6. Pull out the tray extender on the output tray.

    Figure 8: Pull out the tray extender

Load specialty paper Follow these steps to load specialty paper such as card stock, envelopes, photo paper, or labels.
Before you proceed, verify that your printer supports the specialty paper on which you are attempting to print by viewing the product specifications . If the size, type, or weight of the paper is not available, the printer does not support printing it. Also note the tray loading capacity for the type of paper on which you are attempting to print.
0helpful
1answer

Hp c6180 won't print from 4x6 photo paper tray

If you put regular paper in the tray as it is asking does the printer use the regular paper to print the picture? If so, be sure the 4x6 photo paper tray (with photo paper) is pushed all the way in, and when you select print there should be an option (probably hidden in a submenu) to select the photo tray as the paper source. If you are printing from Adobe Acrobat, I have not found a reliable way to get the c6180 to use the photo paper tray. I hope this helps.
1helpful
1answer

HP Lazer 4300dtn keeps trying to print from tray 1. How can I set the default to tray 2?

Selecting which tray is used for printing

You can select how the printer pulls paper from the trays.

Understanding tray order

When the printer receives a print job, it selects the tray by trying to match the requested paper

type and size with what has been loaded in the trays. Using an "autoselect" process, it searches

all available trays for the paper that satisfies the request, starting with the bottom tray and ending

with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/

size.

Note The "autoselect" process occurs only if no specific tray is requested for the job. If a specific tray

is requested, the job prints from the requested tray.

 If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the

Paper Handling menu, the printer will always pull paper from tray 1 first. See "Customizing

tray 1 operation" on page 47 for more information.

 If the search fails, a message appears on the printer control panel display requesting that

you load the correct paper type/size. You can load that paper type/size, or you can override

the request by selecting a different type/size at the printer control panel.

 If a tray runs out of paper during a print job, the printer automatically switches to any tray that

contains the same paper type/size.

The autoselect process changes somewhat if you customize tray 1 operation (as explained in

"Customizing tray 1 operation" on page 47) or set tray 1 for manual feed (as explained in
"Manually feeding paper from tray 1" on page 49). See if this works. Good luck !

0helpful
1answer

My hp laserjet 3005 does has paper loaded in try 2 but always prompts me to load tray 1 to print. I would like the printer to print from tray 2 when it's loaded and try 1 is not loaded. Thank you.

Thank you for contacting FixYa with your printer inquiry.
This is a common problem. The device can be set to print from tray 1 if it is loaded, or to print only from tray 1 if the type of media selected is other than standard bond.
Pull out tray 2 and make sure the paper size adjustments are properly set to match your size of paper. If you are using std bond and the adjustments are set to A-4 it won't pull paper.
c00764858.gif
HP Control Print Jobs Support Page: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=1846088&prodTypeId=18972&objectID=c00764862
HP Support Page: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00764851&lang=en&cc=us&taskId=101&prodSeriesId=1846088&prodTypeId=18972
Hope this helps helps. Please keep us updated and remember to rate this answer.
0helpful
1answer

IMy wife pulled the paper tray completely out of

Loading your paper
Paper loading tips:
● Load paper with the side to be printed facing down.
● You can print photos and documents on a wide variety of paper sizes, from
8 x 13 cm (3 x 5 inch) up to 22 x 61 cm (8.5 x 24 inch). The 10 x 15 cm
(4 x 6 inch) photo paper is available with and without tabs.
● Before loading paper, pull the Main paper tray out (use the Main tray release or
the tray grips) and slide out the paper-width and paper-length guides to make
room for the paper. After loading paper, adjust the guides to fit close to the edges
of the paper without bending the paper. When finished loading paper, push the
Main tray back in all the way.
● Load only one type and size of paper at a time in the same tray.
● After loading paper, extend the Output tray extension to catch your printed pages.
Use the directions in the following table to load the most commonly used paper sizes
into the printer.
Paper type How to load Tray to load
Any supported
photo or plain
paper media
1. Extend the Main tray by
pulling it out with the Main
tray release or the tray
grips.
Load the Main tray
Chapter 2
(continued)
12 HP Photosmart 8200 series
Paper type How to load Tray to load
2. Slide the paper-width and
paper-length guides to
their outermost positions.
3. Load paper with the side
to be printed facing down.
Check that the stack of
paper is no higher than
the top of the paperlength
guide.
4. Adjust the paper-width
and paper-length guides
inward until they stop at
the edges of the paper.
5. Push in the Main tray all
the way in.
6. Make sure the light on the
Photo tray button is
turned off to enable
printing from the Main tray.
Load paper and adjust guides inward
1 Paper-width guide
2 Paper-length guide
Push in the Main tray
1 Push the Main tray all the way in
1helpful
1answer

Print job will not print from the manually feed tray unless I select the Go button for it to process

Table 3-7. Paper Handling Menu
Item Values Explanation
ENVELOPE FEEDER
SIZE=COM10
For supported paper sizes
see page 1-12.
This item appears only when the
optional envelope feeder is installed.
Set the value to correspond with the
envelope size currently loaded in the
envelope feeder.
ENVELOPE FEEDER
TYPE=PLAIN
For supported paper types
see page 1-12.
This item appears only when the
optional envelope feeder is installed.
Set the value to correspond with the
envelope type currently loaded in the
envelope feeder.
TRAY 1 MODE=
FIRST
FIRST
CASSETTE
Determine how the printer will use
Tray 1.
FIRST: If paper is loaded in Tray 1,
the printer will pull paper from that
tray first.
CASSETTE: A paper size must be
assigned to Tray 1 using the
TRAY 1 SIZE option (the next item
in this menu when TRAY 1
MODE=CASSETTE). This allows Tray 1
to be used as a reserved tray.
TRAY 1 SIZE=
LETTER
For supported paper sizes
see page 1-12.
This item appears only when TRAY 1
MODE= CASSETTE. Set the value to
correspond with the paper size
currently
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