Question about Kenmore HE2 Plus Front Load Washer
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Posted on Jan 02, 2017
Most likely the lid switch is the problem, have a look at this and replace it if needed. If not the switch, let me know and I would be glad to let you know what else it may be.
Posted on May 28, 2008
Try this link for step-by-step instructions. More than likely you will have to clean the drain pump as well.
If you are having trouble draining the water from the wash tub, and cannot get it to drain with a shop vac, you can drain it directly from the tub. If you don't own a shop vac, you may have to bail. If your drain pump does not have a clean out trap, remove the inlet and outlet hoses to access the inside of the drain pump. Inspect the pump impeller for obstructions and/or damage. If the water will not drain when you try to pull a vacuum on the drain line, you may have to disconnect the drain hose from the bottom of the wash tub. In some front loaders, there is a ball valve in the drain hose from the bottom of the wash tub to the drain pump. This ball can act as a collection pint from lint and debris. You will need to remove the hoses from the bottom of the wash tub to clean this area. I would recommend doing this as a LAST resort. Often, it can be difficult to reconnect this hose to the tub and get it to seal correctly. I hope this helps you. Please post back if you need further assistance.
Posted on May 28, 2008
remove dispenser drawer with rag and bleach water mix wash as good as you can the top of dispenser housing aroud holes to remove build up ..if problem is still there entire assembly will need to be removed and flushed thoroughly build up is blocking the holes over the dispenser cups
Posted on Jun 02, 2008
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question@@@@
Posted on Oct 01, 2010
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