Question about KitchenAid KSM150PS Artisan Series Stand Mixer
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Posted on Jan 02, 2017
Hi AKRAUSSFAN, I hate it when that happens! From the description of your mixer’s symptom your mixer’s had a transmission failure in the primary gear box or the planetary gear assembly (agitator). One of the main gears has failed, hence the loss of power to the agitator, while the electric motor still runs.
The inspection and troubleshooting of the mixer transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in this case KSM190P, and then select the file under Parts List (61) KSM150PSWH0.pdf (773.44 KB) (definitely check to see if this matches your mixer).
Turn to pages 4 & 5 titled: “Case, Gearing & Planetary Unit”, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. I suspect your culprit gear is Illus. No. 6, Worm Gear, in Illus. No. 27, Worm Gear Bracket and Gear assembly. KA designs this gear to fail on purpose so the rest of the mixer will not self destruct.
Once apart you can check for any other unseemly wear and tear on the other gears, etc. You may find more parts that need replacement than just a bad worm gear. You may also want to consider replacing all the grease, particularly if there are gear particles suspended in it.
Besides needing a replacement worm gear and grease, you might consider replacing the gasket (Illus. No 15), too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer.
Posted on Jan 30, 2010
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