Question about Dell PowerVault 114T (0CC011) LTO-3 Tape Drive

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All led lights are on. Tape will not eject. Backup Exec. shows device in use. Previous backup was canceled.

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Kidyubyub
  • 143 Answers

SOURCE: Tape eject from drive

Hi. This is from Dells site regarding automatic ejection of tape once inserted:

The PowerVault 110T DLT VS160 Tape drive reads and writes DLTtape VS1 cartridges. The PowerVault 110T DLT VS160 Tape drive can read - but not write - DLTtape™ IV cartridges written using the DLT1/VS80 format. NOTE: The PowerVault 110T DLT VS160 Tape drive automatically ejects any other cartridge types and any cartridges whose format it cannot read. Make sure all cartridges that you want to use for writing are DLTtape VS1 cartridges.


Perhaps your cartridge is improperly formatted or is of the incorrect type?

Posted on May 23, 2008

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  • 6 Answers

SOURCE: Tandberg LTO HH (LTO-3)

The error is because the driver isn't loaded for the device. Look up how to add the device in symantec help. If windows recognizes it already then usually you can go to devices and add teh device from within symantec.

Posted on Jul 15, 2008

JaxPlanet
  • 922 Answers

SOURCE: ultrium tape stuck

I highly recommend that you contact Certance for assistance. Tape drives are expensive and you don't want to risk damaging it.

If you are feeling brave you could see if you can manually eject the tape.
Remove the tape drive from the chassis and look for a manual rewind screw on the bottom or back of the drive. This is provided on some drives to allow you to manually wind the tape back into the cartrige and eject it.

I hope this helps.

Posted on Aug 11, 2009

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1 Answer

IBM 3580 Lto3 drive showing in Device manager but not showing in ntbackup while taking bkp


I am guessing you don,t have a driver installed for this device.
Just manually add the driver but look for LTO as the MANUFACTURER - there is a generic driver in there which should work fine.
Better still, also upgrade your backup program - even to an old copy of backup exec. It has proper cataloguing and also its own driver family too.
http://tape-drive-repair.com can help with this if you are in the UK

Sep 06, 2013 | IBM TotalStorage 3580 L33 (3580L33)...

1 Answer

We are having an issue with our backups. The system event log says there is an error 7 and lists the tape drive as having a bad block. However the quantum diagnostic tool shows the drive to be healthy. ...


Event ID-7 is a "Bad Block" on the Tape being using. By design, when a Bad Block is encounter, the Tape Drive "Seizes the Tape" and goes offline. It can sometimes be difficult to get the Tape Drive to release the Tape. Refer to the Users Manual for instrcutions on how to Reset the Tape Drive. Sometimes applying the Firmware Update willl reset the Tape Drive and Eject the Tape.

Do not assume the Tape is Bad, but do not re-use until tested. The Tape may be Bad, the Tape Drive may simply need Cleaning or the Tape Drive may be Worn or Damaged. If you are using 3rd Party Backup Software, such as Backup Exec or Yosemite, you wan want to check the Removable Storage Servcie to see if it is set to Manual or Automatic. Any Tape Devices would need to be first Deleted in the Library Section of Removable Storage, then Sop and Disable Removable Storage. Since Removable Storage is in effect NTBACKUP, this Service can interfere with the Operation of your Backup Software and generate "Bad Block" Errors.

To Test the Tape with your Quantum Tape Drive, use a tool called XTALK ( xTalk-6.4.1.1_Quantum_Setup.exe ) that is found on Quantums Website http://www.quantum.com/ServiceandSupport/Index.aspx

You may run a write_read_full Test on the Tape. Be sure to Clean the Tape Drive first. If it fails the Tape, try it with a 2nd Tape, If it fails again, suspect the Tape Drive.

OldCountry73436

Oct 04, 2010 | Quantum DLT-V4 DLT Tape Drive

1 Answer

After a full back-up was made, the tape stays in the drive


Click Start, then Run, type in services.msc and hit enter

Look for the Symantec (Veritas) backup Exec Tape engine service and stop it by right clicking it and hitting stop.

Eject the tape.

Restart the service.

Dec 17, 2009 | Veritas Backup Exec 10 for Windows Servers...

1 Answer

Certance DAT 72 tape drive stopped communicating with PC


We have had the same problems with HP drives and Veritas. In our case it was not the drive per se. While I am assuming that based on the date of your post that you have moved to another solution, however, I will provide for you what we did.

First shut all down, disconnect the tape drive from the scsi cable, then restart. Go into computer management and turn all your backup exec services from auto to manual. Now go to devices and do a rescan. Once this is done and you see no tape drive whatsoever in the devices shut down the server. Reconnect the scsi cable to the drive and restart.

Go back into computer management, back to devices and rescan for hardware changes. Do you see it? If so, good! Sometimes a re-seating of connectors will do that. On the other hand, it could also be a tape driver from Veritas that just doesn't work (my case), take the original driver cd that came with the unit and start that loading up. Can you see it now? Can you use windows backup to access the tape drive? Now go into services and start the services individually. Go into backup exec and see if you can read your tape. Go back to services and reset all services back to auto. If you ever have to reinstall/upgrade backup exec, think twice about using their drivers.

Nov 12, 2009 | Certance Internal DAT 72 (cd72lwh-s) DAT...

1 Answer

Symantec Backup Exec 11d compression


Unfortunately, the data types you described are already compressed.
Your hardware and software cannot compress it any further. In fact, compressing compressed files actually increases the file sizes. Don't worry, Backup Exec knows better than to compress compressed files so you can leave your settings in place.

The compressed capacity of a tape drive is a marketing ploy by the tape backup industry to make them more appealing. Yes, if your backup consisted entirely of uncompressed files you might get close to 75GB but never 80GB. You can only count on getting the uncompressed capacity of a tape.

Three options:
Obviously, a higher capacity tape drive will resolve this problem.
You could also swtich to using two tapes but you would have to load the second tape when you arrive for work in the morning and your backup would have to finish during the business day.
Finally, if you have some data that does not change frequently you could seperate it from your active data. Backup the active data on your regular backup. Now you can backup the "archived" data manually with a separate backup job. Once backed up you only have to back it up again when new data is added to the archive.

I hope this helps.

Jul 21, 2009 | Symantec VERITAS? Backup Exec 11 for...

2 Answers

Quantum superloader not showing in windows device manager


First off, I have to say that I have had nightmares with Quantum tape libraries. It is possible that they are still manufacturing lemons. I had one replaced 4-times and it still did not work!

Start troubleshooting by making sure that it is identified by the controller card it is connected to. You should see this during the server POST before Windows starts. If you don't see it there then Windows definitely won't see it. Send it to Quantum for service.

If the controller sees it then make sure that you are using the Backup Exec drivers. Never use the manufacturer's drivers with Backup Exec. Veritas, now Symantec, has a downloadable utility called the Device Driver Installation Wizard that will make sure you have the correct driver loaded.

I hope this helps.

Nov 13, 2008 | Quantum SuperLoader 3 LTO 2 Tape Drive

1 Answer

Tandberg LTO HH (LTO-3)


The error is because the driver isn't loaded for the device. Look up how to add the device in symantec help. If windows recognizes it already then usually you can go to devices and add teh device from within symantec.

Jun 03, 2008 | Tandberg Data 200/400GB 420LTO LTO2...

1 Answer

Quantum ATL SuperLoader


If you cannot physically load a tape into the drive it is a hardware problem and the drive requires service. It is not a software problem.

Of course, the library could already have the maximum tapes it can hold. If this is the case then eject a tape from the library to make room for the tape you want to add.

I hope this helps.

Apr 17, 2008 | Quantum ValueLoader SDLT 320 Super DLT...

2 Answers

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Same problem with Backup Exec 10d and Superloader 3 LTO-3.
This is not my first problem with this Superloader. I think it is garbage and will likely be in the garbage very soon. Very expensive garbage unfortunately.

Mar 05, 2008 | Quantum SuperLoader 3 LTO-3 Tape Drive

1 Answer

How to compress file in Veritas exec 10


Make sure that your tape drive is using Symantec drivers. to do this follow these steps.

Go into Tools->Wizards->Device Configuration Wizard and follow the step to "Install tape device drivers". This should take care of the compression issue.

Dec 31, 2007 | Veritas Backup Exec 10 for Windows Servers...

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