Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Not making ice

After I removed the removeable ice bucket from the door and replaced it it does not want to make ice. I heard it make a noise and checked it, made sure the bucket was secure and the infrared light is blinking, turned the switch on and off and on again. checked later still no ice.

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The number problem w/your model is the ice-mkr's module(motor). part 8201515.if your i/m's ejector fingers are not resting at around the 2 o'clock position,then more then likely you have a broken module. the red blinking light normal and it only turns off during the harvest cycle.

Posted on Jul 14, 2009


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1 Answer

The ice dispenser is not working

If your design is the conventional with a catch bucket and auger it is likely that the output has frozen and is prohibiting the cubes to enter the shoot. Remove the bucket and discard the ice. Inspect the shoot in the door and clear any ice built up. Check that the catch bucket auger is free to turn and no built up ice in the output side that lines up with the shoot.

If the door to the shoot located in the freezer door fails to close completely then frost and ice will continue to build up in the shoot.

Cycle by hand a few times to ensure that the door will close. Also when dispensing ice ensure that the arm that contacts the glass has returned to the front position ensuring that the door is closed.

Wait for a new tray of ice. It will take a minute or two for the ice to find its way to the glass from a completely emptied bucket and shoot.

Hope this has helped?

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Possibly because of ice build-up under ice bucket, a common occurrence. It needs to be removed and wiped off periodically. And the ice sometimes makes it difficult to remove the ice bucket, so you may need to use some warm (not hot) water in a spray bottle (squirt warm water under the seam at bottom of bucket) to get it loose. Of course, this is all assuming the bucket is the type attached to the door.

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My Samsung RF265ABWP French door refrigerator has suddenly stopped making ice. I hear the old familiar noise it used to make just before I heard the ice drop in the bucket, only no ice drops. It sounds...

Is it getting water? If not, Most likely water valve is faulty and not letting water through, or feed tube through back freezer wall to ice maker is frozen which would be caused by dripping valve. It's either the valve or the ice maker not sending voltage to valve.

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remove bucket,empty into large bowel. inspect bucket opening,and be sure ther are no chunks of ice hindering movement of blade bypass mech. w/bucket out operate ice disp on crushed and cubed selections,listen for sharp snapping sound before motor turns.if sound is heard,reinstall bucket,and you should be good to go

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Removed ice maker drawer and replaced it, but now

The bar is down?! ;) There is no feeler arm on the "ice in the door" fridges... Check if the switch on the right from the icemaker is in "on" position. If it is:
  1. Remove ice bucket from the door, and re-seat it. If it sits high - you'll have no ice. If this did not help:
  2. remove grille on the bottom of your fridge, and find the testing procedures sheet for the icemaker tucked inside that grille.

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Ice Dispenser not dispensing ice

Remove the top freezer door hinge cover and disconnect the plug there . This will remove power to the dispensor . Remove the dispensor grill , and also the 2 screws at the bottom of the dispensor front . Lift the front up and out , and remove the plug on the front . You should now see the white switch bracket . On the left side , is the ice dispensor motor switch , when usually , one of the spears holding the switch breaks off , not allowing the ice dispensor to work . If this is the case , the part number is 2180226 . Only held on by 2 screws . When/if replaceing , be sure to put the plastic spacers in the correct position next to both switches , and be careful not to break one of the spears , holding the switches .

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Ice Maker Making Noise

sounds like your icemaker is jammed.

first ofall just feel around the icemaker and see if you can find a peice of ice jamming it that you can remove. if that doesnt work heat it up with a blow dryer until any ice that is there will melt away and it will free up..

there is one other possibility: the stripper could be jammed against the side of the icemaker in which case you'll have to remove the icemaker from the refrig and unjam it..

hope that helps and good luck

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On the bottom of the ice bucket it has a metal rod that fits into a square hole in the back of the freezer.  Behind that square hole is a solenoid that actuates the rod on the bucket.  Take the bucket out, shut the door and press for ice.  If you hear a loud clunk noise then that is the solenoid moving up and down.  If you don't hear that noise then replace the solenoid.  Sometimes when the bucket gets taken out and put back in the rod is underneath that solenoid and doesn't let it actuate the rod.  If you find the solenoid is working make sure the solenoid is in the down position then put the bucket back in.  Let me know what you find.

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