Question about Xerox DocuMate 262 Path-Through Scanner

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Scanner problems I have had my scanner for a couple of years. It is grabbing the documents too hard and ripping some of them. It also dies out in the middle of scanning with a message saying the software needs to close. Where can I take it in the san diego area for a tune up

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Have you changed the ADF Pad Assembly? You should have gotten one replacement pad in the box with your scanner. Directions to change it out are on page 95 in the user guide manual.

Posted on Feb 04, 2008


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