Hey Why Can't I Access My Internet Or Phone Banking With St,George I've Been Told I Have To Take 100points Of I.D To My Nearest Branch! Why Is This?

You have to set the account and you need verification of who you are
it is a requirement of the anti money laundering laws and bank identifying who will be using your account
items that get you points are drivers licence with photo, medicare card , power bills , rates notices , center-link identification etc
while you are at the bank they will assist you in setting up the phone banking account and give you all the details on how to use it
It is not just a matter of using the phone as it does not work that way