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My pc stops reconizing th iomega portable hard

Hello:

My pc stops reconizing the iomega portable hard disk

if I conect the disk to any computer it is not detected.

the led in the disk is on. The sound of the motor in the disk is present.
but it is not detected.
--I want to recover my data.
were I sould thake the disk to be checked?
I am in Mexico


best regards
javier zenil

Posted by on

  • Greg Margossian
    Greg Margossian May 11, 2010

    Is it detected and not accessible or just not detected at all? Also, what operating system are you running?

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The clicking sound means that the hard drive is bad. You will have to get a new drive. If you would like to save the information on your current drive, I would suggest taking it in to a computer tech and they can remove the data. This has happened to me before, the hard drive is ready to go. Hope this helps. Cheers.

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Does the drive show in Device Manager? Right click on 'My Computer' and select properties, the open device manager.. Navigate down to Disk Drives or Hard Drives, click on the plus sign and see if your drive is listed. If it is, then right click on the drive name and open properties for the drive. Click on the 'Volumes' tab and hit the 'Populate Button'. It may be the disk just needs initialising, then reformatting before you can use it. If it does need initializing, a wizard should appear to guide you through the process!
If this doesn't solve your problem, try using a different USB cable and/or USB ports on your computer, and ensure to unplug all other USB devices other than keyboard & mouse.

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