Question about FrancisFrancis! X1 - Stainless Steel Espresso Machine

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Basket sticks - FrancisFrancis X1

Makes a beautiful cup of coffee BUT try to take off the basket to empty and refill and it just sticks in there. Have to get a kitchen knife every time to dig it out. The handle /container comes off but the basket stays up there. When it does come off it is so full of water it spills all over.
I have cleaned it off - any ideas, please?

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Re: Basket sticks - FrancisFrancis X1

I have the X1 and have this problem. I do two things - the first being (paradoxically) to tighten the handle a bit - that often frees the basket. If that doesn't work, I loosen the handle (to the point where it's quite loose) and then turn the pump on - that gives enough pressure to the basket to free it. So far, that's worked for me 100% of the time.
Good luck! -Greg

Posted on Dec 23, 2007

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Can I dump water out of reservoir and refill

To empty the reservoir, you need to turn the whole unit upside down while holding it over a sink or outside on the ground that can get wet. Be sure to turn it on and wait for the water to heat up before brewing a pot of coffee.

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Cleaning the coffee maker

Cleaning a coffee maker is simple.
Fill the carafe with 9-10 cups of Water and 1 cup drain cleaner.
Put a paper filter in the basket. Run the cycle. You will see lots of garbage in the carafe. Repeat with the same water.
Next dump the water into the sink and refill the carafe with fresh water.
Run again, several times to flush out the acid. remove the basket and scrub it clean. Your coffee maker should run like new.

Jan 30, 2014 | Rival Programmable 12-Cup Coffee Maker

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How do I stop the oily residue in my brewd cup of coffee? The coffee maker is new. The residue is not from our filtered water.

Thoroughly wash the pot and the basket with a good oil/grease remover (detergent) such as DAWN dishwashing liquid.

Then run White Vineger/Water (50/50) mix through the coffee maker TWICE, with the basket and pot in place. (NO coffee, nothing in the basket)

DO NOT RUN any detergent or soap through the coffeemaker at any time.

Then, run straight water through the coffee maker TWICE (no coffee, basket empty)

Then wash the pot and basket out AGAIN with a good detergent.

This will remove any residue that is in the coffeeemaker from the factory.

As coffee brews, there IS a slight amount of oil that is produced. The coffee itself has oils in it, and is part of its flavor, and freshly brewed coffee will have a slight oil residue.

Jun 24, 2011 | Rival Coffee Makers & Espresso Machines

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I need to buy the filter basket. Here you go.

May 03, 2011 | FrancisFrancis! X1 Espresso Machine

1 Answer

After cleaning/descaling my coffee maker still

If you put water in the basket, does it empty rather quickly? If it does, have you tried putting in a paper filter to help with the spillage?

Nov 24, 2009 | Keurig Coffee Makers & Espresso Machines

1 Answer

Coffe/water dripping from handle when preparing coffee

On the inside of the basket is a line or ridge close to the top, that is your fill line. If you fill the basket to the top and tamp to that line then that should be perfect. For the portafilter it should be no more than a 90° angle with machine if it goes father then it is time to change the group gasket.

May 20, 2009 | FrancisFrancis! X1 - Stainless Steel...

3 Answers

I dont know how to make coffee

Water Level ////Amount of Ground Coffee

42 Cups --2 ½ Cups
36 Cups-- 2 Cups
30 Cups- -1 ¾ Cups
28 Cups --1 2/3 Cups
24 Cups --1 ½ Cups
22 Cups --1 ½ Cups
18 Cups-- 1 ¼ Cups
12 Cups --1 Cup

1. With basket and stem removed, fill coffeemaker with COLD water to desired level using the cup markings on inside of coffeemaker as a guide. Do not make less than 12 or more than maximum capacity of the coffeemaker at one time.
2. Place stem into heating unit in bottom of coffeemaker, then put basket on stem. Spread the recommended amount of ground coffee evenly into the basket. See chart. Use regular electric perk grind coffee or coffee ground for all coffeemakers. Do not use drip or finely ground coffee as flooding of the basket can occur.
3. Turn cover in place on coffeemaker. To reduce coffee spills, especially if coffeemaker is tipped over, make sure cover has been turned clockwise until it is completely secured in the handle slots. (Note the arrows on the cover for correct turning.) The cover temporarily reduces coffee spilage if coffeemaker is tipped over, so care should be used when moving coffeemaker.
4. Place coffeemaker on a dry, level surface. Attach cord to coffeemaker and plug into a 120 volt AC electrical outlet ONLY.
5. Coffeemaker stops perking automatically. (Each cup of coffee requires about 1 minute brewing time) Serving light will glow when coffee is ready. Before serving, use a hot pad to remove cover, then carefully remove stem and basket from coffeemaker as coffee and grounds are HOT. If not removed, bitter oils from the coffee grounds will drip into coffee. Replace the cover making sure it is completely secured into the handle slots.
6. Coffee will remain at serving temperature as long as coffeemaker is connected to outlet. (if you have an insulated coffeemaker, the sealed-air insulation will keep coffee hot for up to two hours without electricity.) To serve, place cup and saucer under faucet and press down on handle. If a continuous flow is desired to fill a carafe, lift handle straight up until it locks into open position. When approximately one cup of coffee remains in coffeemaker, disconnect from outlet.
TO MAKE MORE COFFEE: If another pot of coffee is desired right away, partially fill coffeemaker with cold water to reset the thermostat. Pour out water, refill with cold water and repeat steps 1-6.
TO HEAT WATER FOR INSTANT BEVERAGES: Plain water may be heated in your coffeemaker for use with instant beverages. Simply fill the clean coffeemaker with cold water to the desired cup level, and then place the stem and empty coffee basket in place. Using the stem and empty basket will heat the water more uniformly. Secure cover in place and plug coffeemaker in. Heat water until perking stops and serving light comes on. Unplug coffeemaker when less than 1 cup remains. Other than making coffee or heating water, no other liquid should be heated in coffeemaker as damage to heating unit can occur.
When coffeemaker is used to heat water only, the metal inside will discolor which is normal and does not affect performance or the water heated in the coffeemaker. Refer to Special Cleaning Instructions in this manual for removing discoloration as well as mineral deposits, which form inside the coffeemaker when heating water. If these deposits are not removed, pitting of the metal inside may occur and result in damage to coffeemaker. Refer to the cleaning your coffeemaker section

Apr 14, 2009 | West Bend 58030 Coffee Maker

2 Answers

The filter basket on my FrancisFrancis X5 sticks to the machine.

Place a glass under the filter basket. Do not return the portafilter. Pull another shot. The pressure will push the filter basket off.

Apr 01, 2009 | FrancisFrancis! X5 Espresso Machine

1 Answer

I recentlty bought a Francis X1 (2000 model). I

There are two different handles made for this unit (I own an X1 and have both). Both of these handles have baskets.

First - The pod handle has a basket area that is very shallow, about 1/3 of an inch deep and the basket has very small holes.

Second - The handle for loose grounds came with two baskets, one for a single dose, and one for a double dose. Both removable baskets have the very small holes for the espresso to drip through.

You must have a basket in the handle in order to use the machine. If you try to make espresso without a basket, you'll just make a mess. Besides, the machine will never be able build enough pressure to extract espresso from the grounds.

Search the net (ebay?) for francis francis x1 handle.

Good luck

Feb 24, 2009 | FrancisFrancis! X1 - Stainless Steel...

1 Answer


Your coffee is too finely ground for your basket. 2 solutions: buy "regular" ground coffee from now on, OR use filters inside the basket. Many 30 cup or 45 cup maker's baskets are sized so that a normal filter, flattened-out, and a small hole torn in the middle will fit into basket and prevent the grounds from passing through.

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