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Lens error, restart camera

My Canon displays error message ''Lens error, restart camera'' and the lens did not move at all. It happened when battery dead on me when I took picture. When I replace new battery, it displayed the above error.

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  • Canon Master
  • 4,738 Answers

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Jul 14, 2009

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1 Answer

Canon SD770 IS's lens won't close. I get error message: Lens error, restart camera. Restarting doesn't work. Any advice? Strange that it won't even take photos or playback while the lens is stuck!


Welcome to FixYa

Camera detected this error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while its moving. Make sure that when your going to turn on the camera, your hand or fingers will not block the lens to retrack. Turning on the camera in a dusty or sandy environnment is also one reason for this message to be displayed.
Try to remove the battery and re-insert it, then turn on the camera again. If the message still persist, take the camera to a service center because there may be a problem with the lens.

Please let me know if you have any questions and if this solution was helpful.

Thank you for using FixYa

Apr 15, 2011 | Cameras

1 Answer

'Lens error please restart the camera' msg displaying


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Jul 28, 2010 | Canon PowerShot A420 Digital Camera

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Canon PowerShot A420 reset lens error message


Not a solution, but a smilar problem with Canon Power shot A2000IS. Same lens error. reset camera message. Lens alos in fully open position.
Also in Costa Rica.
Any suggestions?
Neil

Jun 24, 2009 | Canon IXUS V2 Digital Camera

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Lens error


yes, this happened to me, what you have to do is "snap" the lens back in place, if it is bent anyway. if it is not bent and it says lens error, does it the lens come in and out? if not then it is bent if so then there is a hardware error in the switch and you will have to send it to a profesionall. :) hope i could be some help :)

Jun 17, 2009 | Canon PowerShot SD770 IS / IXUS 85 Digital...

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Lens Error - Restart Camera : Lens remains in extended position.


I had the same problem with the same camera. Ended up twisting the lens by hand back and forth while powering the camera on and off till the lens pins finally realined and let it close properly. Took alot of patience and care but has worked since. Usual cause of this problem is powering camera while the lens is blocked from extending, ie in a case, laying on its face etc.

May 28, 2009 | Canon PowerShot SD870 IS Digital Camera

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

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5 Answers

Lens error,restart camera


take your finger and slide it inside the lens and pull it out slightly, not all the way but enough that it moves. then hit the power button and it should work fine after that. good luck!

Nov 23, 2008 | Canon PowerShot SX100 IS Digital Camera

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''lens error restart camera.''


Was the camera dropped or has it been exposed to sand dirt etc?

Nov 13, 2008 | Canon PowerShot SD630 Digital ELPH / IXUS...

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Lens error, restart camera


the beeping sounds means that your camera lens is stuck. contact the manufacturer (canon), for a possible solution...or they can even send u a new one. My friend dropped her SD630 and had the same problem...she contacted canon, and sent in her camera to be fixed, but it wasn't fixable, so canon sent her a brand new camera. hope this helps.

Jun 14, 2008 | Canon PowerShot SD630 Digital ELPH / IXUS...

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My lens wont fully extend


My sister's camera was having the same trouble and after trying a few different things, i came across a solution that fixed her camera. Her error said "lense error, restart camera."

I held down the shutter button for a few seconds, then i held down the power button as well. I tried it once or twice and then it worked. I hope this helps!

Mar 29, 2007 | Canon PowerShot SD600 Digital Camera

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