Question about Canon EOS Digital Rebel XS / 1000D IS Digital Camera

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Error 99 comes on after I have taken a few pictures. I have tried cleaning with eraser as people have done and it still comes up with message.

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Error 99 comes on after I have taken a few - b10909f.gif

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I can help you fix the BUSY Error or Error 99 of your Canon EOS Rebel XS / Canon EOS 1000D.

Installation of this Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update will solve these problems:

  1. Some cameras may exhibit a phenomenon in which the LCD monitor does not display, the shutter does not release, and the BUSY indication remains lit in the viewfinder.
  2. The message, "Err 99 Shooting is not possible. Turn the power switch to<OFF> and <ON> again or re-install the battery", appears on the camera's LCD monitor, and after the above operation is carried out,the LCD monitor displays in a language that is different from the actual language setting.
See the firmware instructions and download the firmware upgrade by following these Fixya Tips :

  1. Follow this link to download a pdf version of the firmware installation instruction guide.
  2. Follow this link to download the Windows Version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  3. Follow this link to download the MAC version of the Canon EOS Rebel XS / Canon EOS 1000D firmware version 1.06 update.
  4. Follow this link to download the Canon EOS Rebel XS / Canon EOS 1000D Instruction Manual.

I hope that helps.

Posted on Apr 15, 2010

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1 Answer

Error 99 keeps coming up I reload the battery turn on off but after a few shots it comes up again and the red shows indicating that it is still processing the shot.


Here is the diagnostic process, allegedly from Canon themselves. It's quite old, a newer camera probably has a SD card rather than CF.

To isolate the cause of the issue, we [Canon] suggest that you do the following:

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the "ERR 99" message appear? If it does, then the camera should be serviced. If it does not, then please proceed to the next set of steps:

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the "ERR 99" message appear? If so, then the CF card is the most likely source of the issue. Try using a different card.

If the message does not appear, please complete the following steps:

1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser or soft cloth. Be careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the "ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.

If you see the "ERR 99" with a different Canon lens attached, then the camera should be serviced.

Jan 19, 2011 | Cameras

1 Answer

Error 99 appears when I use the canon EOS 350D


I think I answered this earlier did you ask this question more tan once?

well here you are a simple fix from experience.

The guy at Canon tech support listened to my woes and then told me that the lens contacts were dirty and to get a pencil with an eraser on the end, just a regular old pencil with a red rubber eraser. Detach the lens from the camera, hold it so that the lens’ gold contacts are pointing down and lightly erase their exposed surface, cleaning them of any hand oil that might have gotten on them. Do the same thing with the gold contacts inside the camera body. This is a bit harder but it’s doable: just hold camera so lens opening points down so no gunk falls in. Erase lightly. I used a lens cloth and dabbed at the contacts rather than blow them so as not to blow the erasings inside the camera.
I did this to each of my three lenses just to be sure. Lo and behold, it worked (so far anyway). I’ve shot numerous pictures with each lens and have not gotten a single error 99 message.

Please rate this help to keep the service online

Aug 21, 2009 | Canon Rebel XT / EOS 350D Digital Camera

2 Answers

Canon 450D, ERROR 99 only when flash pops up


Err 99 usually means your lens contacts are dirty either on the lens itself or on the camera.

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Mar 31, 2009 | Canon Rebel XT / EOS 350D Digital Camera

2 Answers

Error 99 appears in pattern, every time


Not sure about the pattern of errors, but the advice for error 99 diagnosis is to try the following diagnosis steps to isolate the cause of the issue:-
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Feb 09, 2009 | Canon Digital Rebel / EOS-300D Digital...

2 Answers

Error 99


Error 99 is an "unspecified" error. It can sometimes be due to poor communication between the lens and camera. Here are some things to try:

1) Turn the camera off. Remove the memory card. Remove the lens. Replace the lens. Turn the camera on. Replace the memory card.

2) If that doesn't fix the problem, try cleaning the contacts on the lens and camera. Turn the camera off and remove the lens. Hold the lens upside down (contacts down) and gently rub the contacts with a clean pencil eraser. Be very careful to ensure that the eraser debris falls on the table and not into the lens. Repeat with the camera body, also holding it upside down (contacts down) as you clean. Replace the lens.

If neither of these work, then you need to send the camera in to Canon for repair.

Dec 16, 2008 | Canon Digital Rebel XT / EOS 350D Digital...

1 Answer

Error 99 in Canon EOS 350 D


Try the following diagnosis steps, in this exact order. This will isolate the cause of the issue: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Dec 01, 2008 | Canon Rebel XT / EOS 350D Digital Camera

3 Answers

Hi, my canon 300d gives error 99 and doesw not work


Try the following diagnosis steps: -

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Nov 28, 2008 | Canon Digital Rebel / EOS-300D Digital...

2 Answers

Canon 1000D


Hi,
I have the same problem with my 1 month old EOS 1000D.
I tried cleaning the lens contacts, but the problem was not solved.

ERR 99 is a generic error. I think this is a common message for a lot of malfunctions.

Try the following steps.

1. Remove the lens and try some clicks.
If you still have the problem then it may not be the fault with lens or contacts.<go for step -2>
If u still have, you have to get it repaired by professionals.

2. Remove the memmory card and try some clicks..(without Card)
Hopefuly u will find it working...
Format your Memmory card & reinstate.

For me the 2nd option worked...(for now !!)

Aug 22, 2008 | Canon EOS Digital Rebel XS / 1000D IS...

2 Answers

Err 99


Although you may have cleaned the lens contacts, did you clean the camera contacts? This is a bit harder but it’s doable: just hold camera so lens opening points down so no gunk falls in. Erase lightly. I used a lens cloth and dabbed at the contacts rather than blow them so as not to blow the erasings inside the camera.

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera should be serviced.


From RICHARD'S NOTES

Dec 04, 2007 | Canon EOS-10D Digital Camera

17 Answers

My Canon is displaying - Err 99 what should I do?


Just found this info which should help diagnose the err 99 issues (info direct from Canon apparently)

To isolate the cause of the issue, do the following: -

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, the camera may be faulty and requires a service. If it does not, then: -

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -

1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera is faulty and should be serviced.

Apr 10, 2007 | Canon EOS Elan 7ne 35mm SLR Camera

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