Question about Brother MFC-8460N Bundle All-In-One Printer

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Network printing in vista is offline

I do have network of 5 computers- 2 vista , 3 XP. The printer works ok with XP, but is off line with Vista. Any suggestion.

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Is it shared over a network, or is the driver installed on each PC independently? Have you installed the proper Vista drivers on the Vista PC's? The Xp driver is likely not compatible with Vista. It may be (if you used a disc) that it doesn't contain the proper Vista drivers. I would try downloading the proper driver and re-installing on the Vista PC's.
get it here:
http://welcome.solutions.brother.com/bsc/public/us/ca/en/dlf/download_top.html?reg=us&c=ca&lang=en&prod=mfc8460n_all

Posted on Jul 14, 2009

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My printer is off-line and I don't know how to get it on-line. I tried to do what someone said above - but it didn't work. What should I do?


Solution 1 On the Computer:
Click Start and then go to Printers and Faxes (XP), Printers(Vista), Devices and Printers(Win 7)
1. Right Click on your printer Icon 2. Click Open or See What's Printing 3. Click the option that says Printer on the upper left corner of the window that pops up. 4. Make sure the only thing that is checked under that menu is Set As Default Printer. 5. If Use Printer Offline or Pause Printing has a check mark. Uncheck it.
Try printing again. I hope this helped.

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1 Answer

My printer isn't printing


Solution 1 On the Computer:
Click Start and then go to Printers and Faxes (XP), Printers(Vista), Devices and Printers(Win 7)
1. Right Click on your printer Icon 2. Click Open or See What's Printing 3. Click the option that says Printer on the upper left corner of the window that pops up. 4. Make sure the only thing that is checked under that menu is Set As Default Printer. 5. If Use Printer Offline or Pause Printing has a check mark. Uncheck it.
Try printing again. I hope this helped.
Solution2 On the Printer:
1. Go to Set-up 2. Go to Network Set-Up 3. Choose Restore Network Defaults 4. GO Back and then Choose WIreless Set-Up WIzard




Try printing again. I hope this helped.

Feb 03, 2011 | HP DeskJet 3745 Printer

1 Answer

Hp officejet 3680 not printing


Solution 1 On the Computer:
Click Start and then go to Printers and Faxes (XP), Printers(Vista), Devices and Printers(Win 7)
1. Right Click on your printer Icon 2. Click Open or See What's Printing 3. Click the option that says Printer on the upper left corner of the window that pops up. 4. Make sure the only thing that is checked under that menu is Set As Default Printer. 5. If Use Printer Offline or Pause Printing has a check mark. Uncheck it.
Try printing again. I hope this helped.
Solution2 On the Printer:
1. Go to Set-up 2. Go to Network Set-Up 3. Choose Restore Network Defaults 4. GO Back and then Choose WIreless Set-Up WIzard




Try printing again. I hope this helped.

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1 Answer

The printer keeps going offline. I try to change the setting and turning the printer off, turning the computer off but nothing works.


Solution 1 On the Computer:
Click Start and then go to Printers and Faxes (XP), Printers(Vista), Devices and Printers(Win 7)
1. Right Click on your printer Icon 2. Click Open or See What's Printing 3. Click the option that says Printer on the upper left corner of the window that pops up. 4. Make sure the only thing that is checked under that menu is Set As Default Printer. 5. If Use Printer Offline or Pause Printing has a check mark. Uncheck it.

Solution2 On the Printer:
>Go to Set-up >Go to Network Set-Up >Choose Restore Network Defaults >GO Back and then Choose WIreless Set-Up WIzard




Try printing again. I hope this helped.

Jan 14, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

My printer continually goes to offline what is the solution


Solution 1 On the Computer:
Click Start and then go to Printers and Faxes (XP), Printers(Vista), Devices and Printers(Win 7)
1. Right Click on your printer Icon 2. Click Open or See What's Printing 3. Click the option that says Printer on the upper left corner of the window that pops up. 4. Make sure the only thing that is checked under that menu is Set As Default Printer. 5. If Use Printer Offline or Pause Printing has a check mark. Uncheck it.
Try printing again. I hope this helped.
Solution2 On the Printer:
1. Go to Set-up 2. Go to Network Set-Up 3. Choose Restore Network Defaults 4. GO Back and then Choose WIreless Set-Up WIzard




Try printing again. I hope this helped.

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1 Answer

Printer status reads "printer offline"


Could be several things causing this. You said it is a network printer, but then said primary computer is XP. Is it hooked to the XP machine? From my experience, printers on XP machines occasionally lose their drivers. Go to the XP machine and make sure the printer is in the printer folder, and active. Do a test print to be sure. Then make sure it is still shared (things like this can change with updates). If all this is OK, go to the Vista machine and remove the printer. Then go to add printers, and add a network printer. Sometimes, if it is a network printer, it will show up in "my network" - if so, right click and add printer. If you add the printer usually the computer will use the currently installed drivers. If it is a shared printer, go to network, double click the XP machine, and the shared printer should be there. right click and add. Once you have it working, go to printers and delete or remove the faded-out printers that don't work and be sure to set the newly installed printer as your default.

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1 Answer

I'm not sure if this is a printer driver problem or a network problem. I have 3 computers networked (1 Vista, 2 XP)all using a CP1700 through a jetdirect print server. The vista computer works more or less...


So your printing to a network IP port? I don't this the setup is the problem if the computers see this printer as a network printer. I believe this to be a driver problem. I would try either a 5e or genric driver of some type. I'm not sure what type of printer this is so...

Sep 29, 2009 | HP cp1700 Color Inkjet Printer

2 Answers

Vista cannot connect to xp printer


It sounds like your are using your Windows XP computer as the print server, and you are trying to connect your Windows Vista machine to the Windows XP print server. Your Vista machine is trying to download the XP drivers from the Windows XP computer to your Vista machine. This won't work. Windows XP and Vista print drivers are not compatible.

If the printer is truely networked (it has it's own IP address on the network, it has its own ethernet connection). Then instead of trying to map out to this shared printer, add new printer to the Vista machine using Vista drivers for the HP Deskjet 3940. The type of port you would need is a standard TCP/IP port. To get this address, print a settings page from the printer. Look for either a TCP/IP address or IP address on this print out. This is the port address you want to create and then connect to.

May 04, 2009 | HP Computers & Internet

1 Answer

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In Vista make sure you are logged in as a administrator whenever you make any changes.

And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.

And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
Now that you already have a printer you can delete the Microsoft XPS Document writer.

Good Luck

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2 Answers

Printer status offline


I just ran into the same problem. The computers on the network that were running XP were showing the printer as "Ready", but all of the computers running Vista were showing the printer as "Offline".

After trying a number of solutions that I found on other message boards, I accidentally discovered that the problem was an IP address conflict. It seems that the server changed the address on the printer, which didn't bother the XP machines but brought the Vista machines to their knees.

Press and hold the blue button (HP called it the "Go" button) for 5 seconds, which will print a configuration report. In the TCP/IP section you will see the IP address for the printer. Next, open the Printers window, right-click on the P2015 and click Properties. Click the Ports tab. Find the port that is checked and click the "Configure Port..." button. If the "Printer Name or IP Address" field differs from the IP address on the configuration report, change it to the one on the report. It took a few seconds after hitting OK for the computer and prrinter to link up again, but that solved the problem for me.

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