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New ram cards to upgrade, now won't run windows

Ok, was given a emachine t3100 for my son, he likes to play games so we bought new ram cards to upgrade (from 256 to 512), replacement went smoothly, but now when we turn it on it says ''We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.'' We have tried starting in safe mode, etc, but it still says the same thing. We can take out one of the new cards and use an old card and new card and it will run ok, but it doesn't have enough memory to play the game he wants. Any help would be appreciated.

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Ok,I looked up the specs on this pc. It's kinda old & it says it comes with windows me installed,but apparently some come with or are upgraded to xp. Go into bios setup,usually f1 or delete,should say during post. On the first page in bios see if the board is seeing all the ram that you installed. Do this with the new ram installed. If it doesn't show all the new ram,that's the problem. This means the ram is the wrong speed or not a compatible make. If you're not sure what speed the ram is,look at the old ram,it usually got a sticker saying if it's pc2600,3200,etc. or it will say ddr 266,333,400. If it's the right speed,you may want to exchange it for a more widely accepted ram module,such as Kingston. If you run xp, changing the ram shouldn't cause an error message. If it has windows me on it,then it's like windows 98 with alot of bells & whistles. Now,I need to remember,since it's been a some years since I worked on that old os. Ok,I just checked with microsoft & there's very little help for windows me. So now I need to know exactly which os you're using to continue. Basically it still boils down to the compatibility issue or possibly a bad ram stick. Even when new,you can get a bad one. When you run the old ram with a new one does it read all the ram or just the old? If it reads only the old then it's definately something like the wrong speed or bad stick. Try switching out both of the new ram sticks one at a time & see if it boots with just one in. If one boots & the other doesn't you found your problem.

Posted on Jul 14, 2009

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Make sure both cards ole & nu....are the same (256mb...sdram...133speed)....and unplugged pc when replaceing battery/memory...have fun playing games

Posted on Jul 14, 2009

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