Question about Microsoft Xbox 360 Console

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My xbox 360 will not play any games, it says open tray so I do an close it but it will say open tray agin.

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You need to replace your dvd drive and get a new one. they are cheap on ebay but you MUST get the same make and model drive or it wont work. after it arrives, open your old dvd drive and take out the large circuit board CAREFULLY and put it into the new drive, then put the new drive into the xbox and close it all back up. this should hopefully solve the problem. you will need an opening tool for the xbox or maybe just a small pry tool. i use a streaking kit needle, gently though or you could screw up big time if your too forceful. you will also need a T10 screwdriver. hope it helps you out!

Posted on Jul 23, 2009

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You need to replace the drive. Take it to an Xbox 360 Repair Tech. You can often find these people in Game Stores some even have same day repair.

You also can do this on your own. However it requires an understand of some rather technical work. Also you need a special tool to open up the Xbox 360.

Posted on Jul 13, 2009

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Posted on Jan 02, 2017

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SOURCE: what play xbox 360 games says close tray reading then open tray.

my 360 was running like a champ all of a sudden i put a game in nd it tAKES forever to play it, it gets frozen, or most of the time u put in any game for 360 nd it says reading, then it says open tray when theres a game in it, i need help plz

Posted on Jun 21, 2008

repairtech99
  • 767 Answers

SOURCE: It keeps saying open tray close tray

If the fan revs up to full speed in a few
min you got thermal prob ,


or could be lose connector on the
cd drive , but thats rare. I have seen
that only once and ihave fix 100,s

Posted on Jul 01, 2009

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Brand new 360 elite will not play nba live 09 ONLY


ok , if it is giving u the open tay error , every time u try and load it , it could be a number of reasons behind it , i had the same problom , most games will play but i had 1 game that no matter how many new copys of the game i got , when i put it in my xbox the game spun 3 times and then said , open tray , like trhere was no game in the xbox, so i went 2 you tube and typed in open tray error xbox 360 and there r loads of examples on how 2 fix it , if u keep opening and closing the tray each time after it says open tray after about 6 to 7 times , it should play , but i would go 2 you tube , becase u need 2 open your disc drive 2 fix the problom.

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It keeps saying open tray close tray


If the fan revs up to full speed in a few
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or could be lose connector on the
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the lens of the disc drive needs a check up...

May 29, 2009 | Microsoft Xbox 360 Console

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Its definately an internal problem, just have the people at microsoft repair your console. 

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i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did

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If it says "reading" you just have to wait. H.A.W.X. is a big game.
If it says "open tray" you have to close the tray :)

Unless, Check the CD for scratches and marks, or else try the CD on another Xbox 360 console.

Apr 13, 2009 | Video Game Consoles & Games

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Xbox360/must open & close tray 5 to 10 times before game opens.


This is an indication that your disc tray / the lens on the tray is not working properly.

What i suggest is to call xbox customer support to have your xbox serviced. Good Luck! hope your console still has warranty

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Try putting the game in straight. By straight i mean putting the disc in where the xbox 360 logo at the top of the disc goes in the tray towards the xbox360. if that does not work contact microsoft

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2 Answers

Open tray close tray reading open tray


call xbox customer support at 1-800-4MY-XBOX

Jan 18, 2008 | Microsoft Xbox 360 Console

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