Question about HP Compaq Presario CQ60-249US Notebook

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This laptop has a little scroll thing when I am trying to use the pad. It drives me crazy. Hw do I shut it off?

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Look at the bottom right corner of the taskbar near the time and there should be a program called "synaptics" or 'touchpad' or something of the sort.

Open that program and look for the setting that has to do with the horizontal/vertical scrolling and you can disable it from there.

Posted on Jul 13, 2009


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Jan 28, 2014 | Lenovo Computers & Internet

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My scroll pad is not working help me?

Well I will try my best to help you with the little bit of information you have given. There are several things that might have caused this issue. It could be a software issue(new program installed or a windows update), driver issue(update or malfunction), touchpad settings were changed(scroll function disabled) or the scroll part of your touchpad is inop due defective parts.

The first thing I suggest is checking the touchpad settings. These settings can be usally found by double left clicking on the toupad icon found in the lower right hand corner of your taskbar(by clock). You may need to expand your icons to see it. That should take you to the mouse/touchpad properties where you can make adjustments to your touchpad and scrollpad. If you cannot find the icon then you can use the control panel and then pick the keyboard/mouse settings. If the scroll is not disable and all the settings appear correct then comes the next step.

Next go into the control panel and select hardware and then the device manager. Once you are in the device manager you will need to locate the mouse tab and expand it. Then right click on the mouse device and select uninstall device. Once you do this your touchpad will stop working and this is expected. You will then need to re-boot your laptop. So you will need to press "ctrl" "alt" and "del" all at the same time. That will bring up the task manager where you can use the tab key to highlight restart and then hit enter to restart the computer. If that does not work hit control, alt and delete a second time and the computer should shut down. Now re-start or wait for the computer to re-start. Windows will recognize the touchpad and should re-install the drivers automatically. Hopefully your scrollpad starts working again. If not on to the next step.

The last thing to try is using system restore. System restore allows you to return your computer to a state it was before the scrollpad stopped working. You can find system restore in the control panel. It's location is different for each version of windows. So the best thing to do is go to help and support and do a search for "system restore". Then you can find where to go to start it. You will want to pick a date that was just before the scroll pad stopped working. Once you choose a date the computer will be restored back to that date. Any software that you have installed after that date will be gone. Files,pictures and anything that existed before that date will still be there. Once this is done check to see if you scrollpad is working. If it is then you may have installed a program or there was an update that disabled it. Be aware if that program or software is installed again the same problem could happen. If it does not work after trying these things then I would say that the scroll pad itself is defective. Replacing the scroll pad is not an easy task and the parts would cost more than it is worth. I suggest getting a usb mouse with a scroll function to use with your laptop if this is the case. They are pretty cheap and simple to install...just plug it in.

I hope that I have helped you with your problem and thanks for using FixYa.

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Dear friend don't worry its so easy thing. You have functional in in your keyboard. Its called "Fn"
Press FN+F12 Key for turn off/on scroll function .
Thanks & waiting for your reply.

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i have this problem 2. i notice no one has posted a solution. so "amanda027", have u found something about this problem?

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there can be two problems
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2. most possibly you dont have installed the drivers for ur touchpad. pls install that and the problem will be resolved

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hp presario cq60 connects to network but not to internet hp presario cq60 connects to networkb but not to internet. I replaced the wifi card. I've tried to connect to hot spots and to wireless routers. I can connect to them, but no internet. Says Local Only. I have tried the following... 1- Click Start, then type ncpa.cpl and press Enter 2- The "Network Connections" window will show up 3- Right click Wireless Network Connection and select Properties 4- Click the Networking tab. Click Internet Protocol Version 4 TCP/Ipv4 and then click Properties 5- Select "Obtain an IP address automatically" 6- Make sure also that "Obtain DNS server address automatically" is selected 7- Click OK Then please follow the steps below also: 1- Open Internet Explorer (even if you use another browser) 2- On Internet Explorer click Tools, then click "Internet Options" 3- Click Connections 4- Click "Lan Settings" 5- Make sure "Automatically detect settings" is SELECTED 6- Make sure "Use automatic configuration script" is UNCHECKED 7- Make sure "Use a proxy server......" is UNCHECKED 8- Click OK 9- Click Apply then Click OK I've also tried...1- Click Start, then Control Panel 2- Now click "Network and Internet" 3- Then click "Network and Sharing Center" 4- And then click "Manage network connections" on the left 5- Right click "Wireless Network Connection" and select Properties 6- Click the Networking tab. Click Internet Protocol Version 4 TCP/Ipv4 and then click Properties 7- Select "Use the following DNS server addresses:" and enter the following (remove the old ones if you have it) 8- Click OK and wait 60 seconds or so. I've also tried... Please click on Start->All Programs->Accessories, then right-click on Command Prompt and click on Run as administrator. Then type: netsh winsock reset , and press Enter. ipconfig /release , and press Enter. ipconfig /flushdns , and press Enter. netsh int ip reset netshlog.txt , and press Enter. Then restart the computer and check. Nothing has worked. Still allows me to connect to a wireless modem or a hot spot but not to the internet. It displays "Access: Local Only". I've tried other laptops and they allow internet access using the same wireless modem or hot spot. Yet, as I stated before, When I was in the hospital, I could connect to their wi-fi and get internet access. I also can connect this laptop to an ethernet cable and connect to the internet.

Nov 16, 2011 | HP Compaq Presario CQ60-249US Notebook

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