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Media is not inserted: tape backup

Hi i have windows 2000 sbs and running symanted 11d on tape device.
my tape device is hp lto1 with scsi adapter which has 200GB tape inside.
everyday its working ok but yesterday night onwards it give me error and say no media inserted even media is inside.
can you help me for this?

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  • 2,009 Answers

It's HPE day, why post to fixya for HPE , enterprise level products?
no pc stated
no sever stated.
no exact products stated,just symanted? what is that? ah Symantec tape backup software.version?
hp lto1 with scsi adapter

what model LT01. what model scsi adapter make and model.
hp makes vast versions of that drive
like (wild guess)
HP Q1515A
StorageWorks Ultrium 230 LTO 1 Tape Drive

try a new tape yet, be wise, no?
never own only 1 tape, and always have 1 spare new on shelf
of the tape runs via the scsi port, ok , all but the error works.
then it is not the scsi card .
tape first.
then get the drive rebuilt.
keep a spare drive on hand after all, is not backup a key function in any data center./? or small business, be ready?

Posted on Jan 11, 2018


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  • 2 Answers

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Posted on Jan 02, 2017


SOURCE: Loading Media

Exact same problem with our Quantum SuperLoader 3 LTO-2 Tape Drive. I start the Sequential ops but when the first tape is full, the BackupExec software sends a message asking for Loading a new media instead of ejecting the tape. In fact, I think that it is the tape drive job to unload the tape when it is full.

If I eject the tape from the Backup exec job menu, it does not work at all. I have to manually move the tape from drive to slot 1 then the drive automatically move the tape from slot 2 to drive and at that time, backup exce continues the backup. Our backup takes 3 tapes so we have to manually move all 3 tapes manually. It is really strange. Looks like a lot of people are having this problem.

I did a lot of research on quantum sites and symantec sites but nothing so far.

thanks to anybody who can help on this one.

Posted on May 06, 2008

SOURCE: i am unable to get IBM UlTrium TD4 SCSI device drivers for windows 2000 server


if you "have not" using Backup Software (e.g. Symantec Backup Exec, CA), you can try this IBM LTO-4 driver for Win2K.

IBM LTO-4 Device Driver for Windows 2000

Ned Huang
Tandberg Data Taiwan
Technical Support.

Posted on Oct 19, 2008

  • 16 Answers

SOURCE: Tape stuck in drive

The best way that I have solved this is by using the move commands from the drive, and move it from drive to any free tape slot. Also if that does not work, put a few tapes in the drive and perform the random moves test in diagnostics, that will fool the drive to move the tape.

Posted on Jul 20, 2009

  • 30 Answers

SOURCE: Ultrium LTO 3 Tape Autoloader Error

what software are you using? try not backing up the system state to see if that changes anything?

Posted on Jul 24, 2009

  • 922 Answers

SOURCE: Quantum ATL SuperLoader

If you cannot physically load a tape into the drive it is a hardware problem and the drive requires service. It is not a software problem.

Of course, the library could already have the maximum tapes it can hold. If this is the case then eject a tape from the library to make room for the tape you want to add.

I hope this helps.

Posted on Aug 11, 2009

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