Question about Tomtom ONE GPS Receiver

1 Answer

Tomtom one loose usb connector

I have had two Tomtom ones with this problem. It's caused, I think, by the monotonous regularity with which it falls off the windscreen and the first thing which hits the dashboard is the USB plug. This causes it to become unsoldered after a while. You can resolder the connector but it's a delicate job and if the PCB tracks have been broken you need to wire it in. The problem is that it will just happen again so I am thinking of putting a aluminium guard around the connector and then rivetting this to the case, so that this takes the shock and not the connector. It's a shame that Tomtom have used type of connector in this position as it spoils an otherwise excellent design.

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

You might consider using a USB cable with an angled connector. This way the stress will no longer be on the TT motherboard but more on the housing. You can find such cable on eBay.

Posted on Jan 27, 2018


2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: tomtom one xl usb socket broken off main pcb

I have gone around this problem by removing the internal battery, and soldering a female power connector to it.I now it on 3 aa batteries, alkaline cells givbe me an autonomy of about an hour, maybe duracells will give a bit more duration.

When i have time ,I will work on splicing the wires on the cigar plug adaptor and use that as a permanent power source. The wires for the Lipo cell are Red positive, solder this to the yellow wire( probably a battery gauge wire) and black ground.

Hope this helps

Very poor workmanship from TOMTOM

Posted on Dec 12, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The usb connecter doesn't go into my tom tom


The TomTom GPS's use a USB cable that has a longer mini-USB connector on it's cable end.
The cables are available from any TomTom dealer.

Dec 27, 2011 | Tomtom TOM TOM ONE WE V3 GPS Receiver

1 Answer

I can not fine my connector to the computer to the tomtom, can I buy one at Wal-Mart for it?

i dont think wally world has the cable you need, they sell the home and car charger but i never seen a data cable there (i could be wrong)

if you have a usb cable from a camera laying around, that will work to transfer data and hook up to tomtom home....i normally buy mine off ebay if i need can get one here on 2c11c0b.gif just l@@k for your model

EX f31817b.gif

Standing Member of G.O.T.


Oct 12, 2010 | Tomtom GPS

1 Answer

Tomtom will not switch on

This could be cause by a broken USB port, battery or logic board. If the port is loose, it need to be resoldered. If the port is firm and you don't get any reaction you it Looks like the logic board may need replacement. There is a third party tomtom Repair service that will replace the part. If you want to do it yourse, there is a tomtom repair guide , the screen is available on ebay.

May 16, 2010 | Tomtom ONE GPS Receiver

1 Answer

TomTom 930 GO will not connect to TomTom Home

Try to use another computer or another usb port for it. You could also try different usb cable that fit´s into tomtom´s connector.

Jul 29, 2009 | Tomtom GO 720 GPS Receiver

2 Answers

No signal on my tomtom all day.

Often problems occour when you do not update your tomtom regularly. If you have not updated your tomtom via the internet for a while it will take longer and longer to find a satellite signal.
Try using the included USB cable and software to update your satnav and this should solve your problem

Apr 11, 2009 | Tomtom ONE GPS Receiver

2 Answers

Usb port in Tomtom 130 not working properly

It sounds like your mini usb connector is damaged or one of the components near to it. If you're handy you can buy a replacement and solder it in. You will need a very fine tip soldering iron and a magnifying glass. The repair can be quite challenging as the components are surface mounted. If it's a damaged component near the USB connector that is damaged then this wont solve the problem.
I can fix it for you for a small fee if you dont want to attempt repair.
I've repaired about 20 tomtom units with similar problems. I charge around £35 for this including return postage

Mar 27, 2009 | Tomtom ONE 130 GPS Receiver

1 Answer

Lack of Battery

First make sure it is your battery. Check to see if when you are charging your device and wiggle the USB cable a little if the green charge light starts blinking. If it starts blinking on and off you have a loose USB connector. This is an easy fix if you have some soldering skills. Your device should not turn off when it is hooked up to power even if you have a dead battery.

Jan 29, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tom tom one v1 Loose power connector

If the problem exists both when you use the vehicle power connector and the usb cable to your computer, then you have to assume that the problem is with the socket on the One. If it's still in warranty, I would send it back to Tom Tom for repair. Contact customer support for repair information.

The link is as follows:

Jan 26, 2009 | Tomtom ONE GPS Receiver

2 Answers

Map not updated

Support for TomTom at 1-800-585-2494

Dec 29, 2008 | Tomtom ONE GPS Receiver

Not finding what you are looking for?
Tomtom ONE GPS Receiver Logo

Related Topics:

475 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts


Level 3 Expert

489 Answers


Level 3 Expert

77932 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides