Question about Sub-Zero Bottom Freezer Refrigerator

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I have a bottom freezer model and the ice maker has stopped working because the lever arm is stuck in the "up" position and can't be easily moved without forcing the lever. How should I fix this?

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Hi there,

To fix, remove the icemaker from the wall (need remove two screws - make sure power switch is OFF) and carefully separate the snap-on cable (retangular shape) and a ground cable on the bottom side of the icemaker. (Now you can remove the icemaker out of the refrigerator).
You can open the contol box (need unscrew one and carefully prop it open using a screw driver or a knife. You can unplug color corded snap-on cables for easiness to work (very simple).
You will see ice formed around the plastic gear wheel controlling the "ice-bucket-full detector rod". Remove all ice and dry all the parts in the box and put them back. Make sure all the cable are back to the matching color receptable(only fits in the right place). Connect the cable(rectangular shape) and connect the ground cable. Mount the incemaker on the wall using two screws you removed at first.
Turn the power ON and reset the system by press down the ice cube size selector until the "fingers" make a full cycle. You will see the metal rod moves up and down as system resets. During this cycle the water will be filled into the icemaker.
I believe this icemaker has a design flaw but it's very simple to correct the problem you are experiencing. You do not need much electronic or mechanical knowlege to fix this.

Good Luck!!

Thanks

Posted on Jul 13, 2009

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