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the v3 is known for battery issues. not charging, not holding charge and overheating. my suggesting is get a different model phone. and stay away from razors. they all have battery issues, I know this from multiple customer razor issues. all battery issues.
This same problem hapnd 2 my fne i bet the smaller screen at the front dosent work either well the problem is the wire connecting from the screen to the main part isloose try tightening it,if this does not work squeeze the screen/middle part conecting the two
The same thing is happening to me and I didnt drop my phone at all... and this is the replacement phone from my insurance that I just got 2 weeks ago... My old razor would blank screen and I didn't do anything to that one either... I think they're just crappy phones now.
I don't know why you can't answer your phone or why you banged it to get it to work but your inside screens connector may just have came loose as it sometimes happens with out you doing anything wrong. Just take it apart and check the wires on the solved problems I think there one that tells you how to do this.