Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer

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Kenmore HE3 front loader keeps getting F02 error message, most often when I wash towels. I was able to workaround by pulling half the load, but that no longer does the trick.

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Long Drain

F02


If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Posted on Jul 13, 2009

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Posted on Jan 02, 2017

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Hello,

The F2 error code indicates that the washer spent too long in the drain cycle,that typically is due to the drain pump filter being clogged. It's fairly easy to clean that filter by removing the lower panel and unscrewing the filter on the lower right side .Be prepared for some (perhaps a lot) of water to come out when that filter is unscrewed so have some towels or a couple plastic tubs to catch the water that comes out DO NOT completly remove that screen until all the water has come out or be prepared to get very wet by pulling it out without first catching the water


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he F02 message is a long drain error and it may mean the pump is clogged or bad. You don't provide a lot of detail about if the water is draining out or not but the first thing to check for this error is the drain pump.

The image below shows how to access the pump and remove the filter. This may be your only problem. With the access panel removed you can also make sure the pump is running. Remember to unplug the washer before removing the access panel.

Check the pump for the F02 and make sure you're using HE detergent and there's not excessive suds.


richroth_78.jpg

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There is a trap on washer pump I just found to be full of the same **** you find in sink trapp. That is probably why I had same problem. could also be kinked hose or pump issue. The experts at fixya just walked me through it. best ten bucks i ever spent.
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