Question about Xerox WorkCentre M20i All-In-One Laser Printer
Is your phone line in the " line" jack and not the ext jack?
If the line is digital it will do that.
If the phone line voltage is low, the line current low that will also cause the problem.
In your fax settings. Is ECM turned ON.
Is Junk Fax OFF.
Secure Fax OFF.
Delay Fax OFF.
If your phone line is weak, it will cause that problem.
Posted on Jul 15, 2009
The phone line has to be good. There are times at the phone poles the phone people can find problems at the connections. Everything is not permanent at these connections. Call the phone company and make sure the phone line is clean, no noise and have them check for absolute all checks, resistance, voltage, line noise, and the phone company is switching at the telephone main computer service terminal.
If these are done and the machine still has this problem, try putting the machine in another good known location and use the fax send-recieve functions to see if it fully works. If the problem is still there, possibly the modem is defective or the main board not working, and needs to be replaced.
Posted on Nov 03, 2009
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Posted on Jan 02, 2017
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