Question about Sprint BlackBerry 8703e Phone

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Seeing the rotating hourglass of death frequently. Often have to remove the battery and reboot. Ideas?

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Reload handheld software might fix it...you can download from blackberry.com and follow the instructions there to install it on the phone. that doesn't work, it may need to be replaced.

Posted on Jan 15, 2010

  • marybeth1986 Jan 15, 2010

    also, before reloading the handheld software, use the desktop manager
    to create a back up of the information on your phone to avoid losing
    all your contacts, messages, etc. you can ask if you need details on
    how to do that.

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