Question about Zebra 105Se Thermal Printer

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Our Zebra 105se printer has started missing labels. For ex., it will be printing a batch of 40 and every third or fourth label it shoots out an empty. sometimes it puts out two empty labels but in the end it still prints 40 good labels.

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Clean your platen roller. It's the white rubber roller (that turns and pulls your labels through your printer) located under your printhead. When this gets slick it causes your labels to slip while printing.
You should use rubbing alcohol to clean it. Your computer guys may also have some cleaning wipes in a foil packet that you can use.

Posted on Jul 13, 2009

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If you print too close to the top or bottom of the label, the printer might remove the whole line reather than print part of each character.

If the missing line is somewhere else, the printer might be using a "cached" image. If your software has a feature like "Clear Cache" or "Reimage Label", you could give that a try.

If this doesn't work, let me know the type of software you're using and I'll try again. :-)

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