Question about Dell 16X Internal DVD-ROM Drive for Dimension C521/ E520/ E521 Desktop Systems (YM076) DVD Drive

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I got a used desktop the dvd-rom will not read any discs.

The computer does not reconize it either. It says that there is a working diskette drive,when there was never one on the computer. I am wondering if the wires on the inside are not connected right. How do I find out if the wires are going to the right components.

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Ok the drivers probably are not instaled on the computer. Right click on your "my Computer" click property and then go to device manager and see if the drive is instaled and updated. good luck

Posted on Jul 13, 2009

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Have you tried to play burned music disc with other laptop? if it was able to play there then i suspected your dvd-rom drive is faulty.

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Hi there.
It sounds like the lens on F drive has gone as i cannot read disks, there is nothing you can do about this once the lens has give up.
The best thing you can do now is remove it from the desktop and just carry on using the DVD/RW as this is the only optical drive you need because it reads and writes DVD's and CD's.

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Dvd cd rom not reading anything on my Dell computer


Having to use a paper clip instead of the eject button working could indicate a power source problem. Not reading anything on the drive could be either power source, connection cable or motherboard. I would start by removing the drive and checking all connections. You did not state if this is a laptop or desktop. If it is a desktop, there should be several unused power connections.If you do not have the ability to check the used connection, just switch to a different one.Also check the connection cable to the motherboard and if possible change or replace that. If all this fails, I would assume from a distance that the DVD drive is defective and try to replace it.

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I have an acer extensa 5420 and the disc drive will not play cds or dvds


Hi, your pc might have a hardware problem issue.
The disc drive might have gone bad already and need to be replace it. If the laptop is still under warranty, I would go ahead and consult with the manufacture for replacement.
yourcan verify if the window is cause the problem by right click on My Computer icon on your desktop and select Manage and Device Manager. If you can see the DVD/CD ROM drive status with Plus sign next to it, click on the plus sight and you should see your dvd/cd rom drive install on your Laptop. This mean window is reconizing the device but the device doesn't read the disc because it has a problem.
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I hate my computer!


No, this doesn't cost unless you sign up for Premium Assistance.
  1. Remove the disc from the drive.
  2. Look at the top of the disc (or game box). Verify whether it is a CDROM or DVD-ROM.
  3. If it is a DVD-ROM, verify the drive on your computer that you are inserting the disc into is capable of reading DVD-ROMs.
  4. Go to My Computer and verify which drive letter is the drive you'll be inserting the disc into.
  5. Insert the disc.
  6. Wait 20 seconds. If the disc doesn't automatically start up, go to step 7.
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Is the CD drive display in my computer? yes

then clean up your CD/DVD rom for there is dust in it, specially on the lazer lens that let the rom read the CD/DVD.

If no, then; Fix some cable connection towards your CD/DVD rom for it was lessen.

If not fix the problem verify the disc if it is readble by your Rom. Please try another disc in your Rom.

if same happen, then maybe its time for a new CD/DVD ROM.

one last try:

try your new purcahse disc in another computer that is compatible with your disc.

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Unable to read a CD-R or other recordable disc. DVD recordable discs - If you have a DVD recordable disc and are unable to get it to read verify that the DVD drive is not a Gen 1 DVD drive and/or that it .


Computer DVD Support The DVD technology is very different from the technology used in standard CD-ROM drives. DVD uses shorter wavelength lasers to read smaller pits and lands.


Computer CD-ROM drive help and technical information. However, DVD-RAM discs cannot be read by standard DVD-ROM drives because of the differences in both reflectivity of the medium and the data format.

Read & follow instructions/Please dont for get to Vote/Thank You.

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